Contact Offline Music Player Customer Service

Why should I report an Issue with Offline Music Player: Play MP3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dairy App & Notes & Audio Editor & Voice Recorder to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When playback gets interrupted even briefly I cannot just press play again but need to start a new song manually (player is "empty"), lyrics often refuse to be edited (despite claiming success) and imports some random turkish (?) text, multiple times it has completely removed all my music (as in it cannot "find" any, even though it's all there when I open file manager) and idk what to do.

2. Sometimes it gets stuck on the prior song played and you can't see where the current songs progression marker is because of that, but that's the worst I've seen it do, it's been great aside from that! I just wish you could do a little more with the album and song covers.

3. All my music was in one place and I just removed the songs I wasn't in the mood for.

4. I now connect via the USB port and use Android Auto instead.I absolutely love how organized my music is! So far I am finding this app to be very efficient and super easy to navigate.

5. Two I had to do a factory reset on my phone so I backed up all my music and now it's on the app again but they are stuck in alphabetical order.

6. It loses a star because, as far as I can tell, there is no way to play albums in the original track order, unless one manually renames all of the tracks to add a number and then sorts alphabetically.

7. I dig the themes and colors you guys use for the screen and the fact u can change themes and cover photos for the songs is awesome.

8. Music wouldn't play after clicking the file for the 1st time and have to click it again.

9. This app, unfortunately, doesn't allow gif files as cover artSo I was sooo unhappy when they took away the Google music app.

10. Update: I don't use the app to play music in my vehicle anymore.

11. Didn't include as many features and the shuffle always tended to play the same songs and idk why.

1. Fix Offline Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Offline Music Player: Restarting the app will resolve most errors.
2. Update the Offline Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Offline Music Player" » Open Offline Music Player: Play MP3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Offline Music Player » click "UPDATE".
3. Clear Offline Music Player: Play MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Offline Music Player servers.
   1. On Android, goto Settings » Apps » Select "Offline Music Player: Play MP3" » click Storage » click "Clear Cache".
4. Check Offline Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Offline Music Player might not work.
5. Uninstall and reinstall Offline Music Player. If nothing else has worked, completely uninstall Offline Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Offline Music Player not working

2. Fix Offline Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Offline Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Offline Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Offline Music Player may not be able to connect to the Internet when running in the background.