Published by McDonald's Malaysia

Report an issue with McDelivery Malaysia.
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Why should I report an Issue with McDelivery Malaysia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of McDonald's Malaysia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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McDelivery Malaysia Customer Insights

1. But since last month, the app has become totally useless, I can't login even though I entered the correct password, and when I opt for the guest order there was problem with the OTP pin as no pin was sent to my mobile number! After about an hour I finally decided to try the website order and lo and behold, it was fine.

2. This problem is very evident at the login page and also at address registration page.

3. It's just that sometimes it feels like you dont want to deliver to your customers, you said the app is 24/7 but everytime I order at around 1am-3am the app would say "the current store is unavailable" or "the current weather system is horrible" something like that and it would happen not once, not twice but multiple times again and again, only at VERY rare moments is when they're not lazy or when the cpu is working correctly.

4. Frustrated with this, I simply entered "1234" into that field and guess what, the verification process went through just like that! I'm not sure whether this will work for everyone or even my next order, but you guys may give it a try nonetheless.The recent update cause the app to crash.

5. And ironically, there are instructions on the page to fill in the address details.

6. I would have expected better from Golden Arches.A little PSA: For anyone using the "continue without an account" (a.k.a. guest order) function, you'll never receive the OTP required to complete the order regardless of how many times you try.

7. What was touted as 3 easy steps to edit or create an address has failed.

8. At the login page, I can see the ID and password entry box but can't see the button to login.

9. I know its at the bottom of the address form but the app doesnt allow me to scroll all the way down.

10. Then I can't save address after the submit address button not shown.

11. I tried logging in but there is no login button to press (may be hidden).

Steps to Troubleshoot & Fix McDelivery Malaysia Issues

1. Fix McDelivery Malaysia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart McDelivery Malaysia: Restarting the app will resolve most errors.
  2. Update the McDelivery Malaysia App. Here is how:
    1. On Android goto PlayStore » Search for "McDelivery Malaysia" » Open McDelivery Malaysia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McDelivery Malaysia » click "UPDATE".
  3. Clear McDelivery Malaysia app cache: Clearing cached data will force your app to retrieve the latest data directly from McDelivery Malaysia servers.
    1. On Android, goto Settings » Apps » Select "McDelivery Malaysia" » click Storage » click "Clear Cache".
  4. Check McDelivery Malaysia app permissions. If any of these permissions required to use your device's features are disenabled, McDelivery Malaysia might not work.
  5. Uninstall and reinstall McDelivery Malaysia. If nothing else has worked, completely uninstall McDelivery Malaysia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing McDelivery Malaysia not working


2. Fix McDelivery Malaysia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make McDelivery Malaysia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to McDelivery Malaysia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, McDelivery Malaysia may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because cannot open

    — by Hani Yusoff 3 years ago