Published by Sorenson Communications, Inc.

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Why should I report an Issue with BuzzStickers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sorenson Communications, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BuzzStickers

1. Sorenson, the leader in VRS, has created ASL-inspired “stickers” that you can send with your text messages to friends and family.

2. Sorenson BuzzStickers are animated images of ASL signs and expressions that can be sent in a text message or alone as a picture.

3. BuzzStickers are a fun way to communicate with your friends and family in and outside of the Deaf community!

4. BuzzStickers are the latest way to say ntouch!

5. Examples include: “jaw drop” and “I love you”.

BuzzStickers Customer Insights

1. Sign language usefulI am first time buzz stickers great because me don't want delete buzz stickers no way please right nowThat's cool.. Why not add on FB? What Do you think??????????????????????Awesome, need add "chat" pleaseNice to enjoy you and itWow Lovely interesting COOL..ASL sign.

2. Can you add a stickers keyboard that can be added for quicker access????? That would make it 5 star!!!!!Sticker hand sign super .

3. Sticker update to now please deaf feeling like development...Cute, well-animated ASL stickers.

4. I love these! I would use them more if I could access them right from my keyboard.

5. What more could you want?Wow, it's amazing.

Steps to Troubleshoot & Fix BuzzStickers Issues

1. Fix BuzzStickers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BuzzStickers: Restarting the app will resolve most errors.
  2. Update the BuzzStickers App. Here is how:
    1. On Android goto PlayStore » Search for "BuzzStickers" » Open BuzzStickers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BuzzStickers » click "UPDATE".
  3. Clear BuzzStickers app cache: Clearing cached data will force your app to retrieve the latest data directly from BuzzStickers servers.
    1. On Android, goto Settings » Apps » Select "BuzzStickers" » click Storage » click "Clear Cache".
  4. Check BuzzStickers app permissions. If any of these permissions required to use your device's features are disenabled, BuzzStickers might not work.
  5. Uninstall and reinstall BuzzStickers. If nothing else has worked, completely uninstall BuzzStickers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BuzzStickers not working


2. Fix BuzzStickers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BuzzStickers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BuzzStickers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BuzzStickers may not be able to connect to the Internet when running in the background.

Reported Issues

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