Published by Bhasha on Aug 27, 2024

Report an issue with Helakuru Lite.
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Why should I report an Issue with Helakuru Lite - Keyboard Only?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bhasha to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Helakuru Lite - Keyboard Only image 1 contact Helakuru Lite - Keyboard Only image 2

About Helakuru Lite - Keyboard Only

1. Helakuru is a proud Sri Lankan product used by Millions of Sri Lankans around the world to write in their mother-tongue Sinhala digitally. මිලියන ගණනක ශ්‍රී ලාංකීකයින් පිරිසක් ඩිජිටල් අවකාශයේ සිංහල රචනය සඳහා යොදාගන්නා ප්‍රෞඩ ශ්‍රී ලාංකීය නිෂ්පාදනයක් වන හෙළකුරු හි, සිංහල යතුරුපුවරු පහසුකම පමණක් අඩංගු Lite සංස්කරණය මෙයයි. - Type in Sinhala using Phonetic layout (eg.

2. The Lite version of Helakuru, which only offers the Sinhala Keyboard functionality.

3. Available in two packages; Basic for FREE & Pro for a monthly subscription.

Helakuru Lite Customer Insights

1. Very annoying since it make my passwords wrong several times in a row and i couldn't find why.Hi, Is not there a way to change the input language when using a bluetooth physical keyboard? I can not change in to Sinhala when using a physical (bluetooth) keyboard ....Please fix : when I type a message in a chat box and press send, the last word automatically appears.

2. So can you make this app as rotating appThis is better .. who use only the keyboard fetuses..im using more than 7 months now.. *only one bug i found is when we keep typing .. and put a emoji the last word or letter comes before with the emoji..😁 If you guys can fix that will be perfect ✌️🤟This keyboard is good.

3. Can make better by removing unwanted daily servicesWhen i typed something and start typing something another place, the keyboard pastes the last word or letter i typed in the previous time automatically.

4. This is a real menace in using the app so can you please fix this at the earliest? This happens when using Whatsapp and Telegram but in Viber it works fine.Its a very good app..but i cannot see any of the sinhala typings..or msges..😔Clipboard isn't available with this at all.. it's an essential to me for my work.

5. When chatting using Helakuru lite app, once you finish a sentence in a chat and send it, the last word in the previous sentence repeats at the beginning of the next sentence.

6. my phone is up to date and clipboard is working properly with samsung keyboard😑🙂 and also i've the same bug when using messenger apps, The repetition👎Please keep the app as a lite version.

7. Issue does not happen when the last word is selected from predictions or a space is typed after it.

8. So I can't activate the keyboard because the broken area of my phone doesn't work.

9. But I suggest you to look at the Gboard which is the keyboard of google company and learn more improvements from that keyboard.

10. මේකයි වෙන්නෙ වෙන්නෙ හරිම කරදරයි කරදරයි මේක හදල දෙන්න.I think this is a good app.

11. It's a hassle to delete words every time before typing a new message.

Steps to Troubleshoot & Fix Helakuru Lite Issues

1. Fix Helakuru Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Helakuru Lite: Restarting the app will resolve most errors.
  2. Update the Helakuru Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Helakuru Lite" » Open Helakuru Lite - Keyboard Only » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Helakuru Lite » click "UPDATE".
  3. Clear Helakuru Lite - Keyboard Only app cache: Clearing cached data will force your app to retrieve the latest data directly from Helakuru Lite servers.
    1. On Android, goto Settings » Apps » Select "Helakuru Lite - Keyboard Only" » click Storage » click "Clear Cache".
  4. Check Helakuru Lite app permissions. If any of these permissions required to use your device's features are disenabled, Helakuru Lite might not work.
  5. Uninstall and reinstall Helakuru Lite. If nothing else has worked, completely uninstall Helakuru Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Helakuru Lite not working


2. Fix Helakuru Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Helakuru Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Helakuru Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Helakuru Lite may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • හෙලකුරු app එකේ සිංහල voice typing Apple Air 2 tab එකට support කරනවද?

    — by Deshapriya Chaminda 2 years ago

  • හෙළකුරු රීලෝඩ් සේවාව හරහා හච් (hutch) අංකයක් සදහා රීලෝඩ් කලද, එම රීලෝඩ් වීම සිදු වී නොමැත.මේ බව හච් සමාගම වෙතින් තහවුරු කර ගන්නා ලදී.නමුත් මගේ බැංකු ගිණුම මගින් මුදල් අය වී ඇත.(රු.600/-ක මුදලක්)

    — by Ishara Anunjala 2 years ago

  • 0767400506

    — by Gamini Shehan 2 years ago

  • Helakuru hotline number ekak denna eye 164 reload kala cradit kepuna eth reload eka awe nehe wisadumak denna

    — by Hirusha sadaruwan 2 years ago

  • 0716488811 මේ number එකට 367 reload කරා ඒක වැටුනෙ නෑ

    — by kavinga 2 years ago

  • 0703352045 මාගේ දුරකතනයට RS 326 ක රීලෝඩයක් දැමුවා මගේ Dfcc ගිනුමෙන් එම මුදල අය උවත් මා හට රීලෝඩය පැමින නැත කරුනකර එයට පිලියමක් යොදන්න

    — by Anjana Subhash 2 years ago

  • හෙලකුරු මගින් මාගෙ ඩයලොග් අන්කය වන 0773449494 ට මගෙ BOC ගිනුමෙන් රු 199/= ක ඩෙටා රිලොඩ් එකක් දාගත් අතර නමුත් එම මුදල මගෙ එකවුන්ට් එකෙන් ටාන්සර් විය නමුත් රිලොඩ් එක අවෙ නැත කරුනා කර විසදුමක් ලබාලබාදෙන්න

    — by Indika hemantha 2 years ago

  • I pay mobital cad 172 but not activity

    — by Ruwan 2 years ago

  • This evening I activated the airtel two hundred 297 data social unlimited pack through the Helakuru app. I did it through Helakuru. But even though the money has been credited from my account, the pack has not been sent to my mobile, so I have to pay in Helakuru. I need the relevant reparance number, please give it to me. Respect the trust we have placed in you and give it to me.

    — by Maheshika 2 years ago

  • The bank committed money for my reloader but I did not received it.reload number076-6824953 .plz reload above number

    — by Dewni nikeshala 2 years ago

  • Online realod

    — by Rushira Rehan 2 years ago

  • mama ada helakuru app eken reload ekk demma thawama e reload eka weti nomatha.

    — by Devani 2 years ago

  • payment delay

    — by geethika 2 years ago

  • I paid for Helakuru Pro for a year. But still can't access the pro features

    — by Lakmin Chamara 2 years ago

  • I recharged Rs.612 to my mobile via helakuru app and still i did not get it.that payment also deducted from my bank account.please check this issue.

    — by Malinda Ranasinghe 2 years ago

  • yesterday I put Rs.450 reload to 0705851323 number using helakuru app. Amount is reduced from my bank account but it didnt transfer to that number till yet.

    — by M.S Gunawardana 2 years ago

  • The bank committed money for my reloader but I did not received it.reload number 0766885308.plz reload above number

    — by Asha Hansamali 2 years ago

  • 2022.07.04, පෙ.ව. 7.58ට හෙළකුරු app එකෙන් 0713135439 SLT Mobitel router ගිණුමට රු.1500.00 ක ගෙවීමක් සිදු කරන ලදී.App එක මඟින් ගෙවීම failed ලෙස සඳහන් විය.Router ගිණුමට ද අදාළ මුදල බැර වී නැත.නමුත් Debit card ගිණුමෙන් රු.1500.00ක ගෙවීම් මුදල ද ඔබ ආයතනයේ අයගාස්තුව වන රු.10.00ක මුදලද අය වී ඇත.මේ පිළිබඳ සොයාබලා අද දවස තුළ ගෙවීම සිදු කරන ලෙස දන්වා සිටිමි.

    — by Geesha parame 2 years ago

  • 2022/07/04 වන දින පෙ.ව. 7.58 ට පමණ 0713135439 SLT Mobitel router ගිණුමට රු.1500.00 ක මුදලක් ගෙ

    — by Geesha parame 2 years ago

  • අද දින උදෑසන 7.58 ට පමණ හෙළකුරු ඇප් එකෙන් SLT බිල්පතක් 0713135439 අංකයට 1500ක මුදලක ගෙවීමක් සිදුකරන ලදි.නමුත් දෝෂයක් බව හෙළකුරු system එක මඟින් දැනුම් දෙන ලදි.එහෙත් මෙම අදාළ මුදල මාගේ debit card ගිණුමෙන් අයවී ඇති බැංකුව විසින් SMS එකක් මඟින් දැනුම් දීමක් කර ඇත. මෙම අදාල මුදල SLT ගිණුමටද බැර වී ද නැත්තනම් අදාළ මුදල ගැන වගකිම හෙළකුරු ඔබ ආයතනය විසින් සොයාබලා අද දවසේ පැය කිහිපයක් තුළ සාධාරණීය කරනය කරනු ඇතැයි මේ තාක්කල් තෑබු විශ්වාසයම තබමි.මන්ද මෙම මුදල වුවද මෙම අවස්ථාවෙහි මහත් සේ වටිනාකමින් යුතුයි.මේ දිනවල දරුවාගේ ඔන්ලයින් පංති පැවැත්වෙන නිසා ඉක්මනින් ගැටළුව විසඳුනු ඇතැයි විශ්වාස කරමි. ඇප් එකෙහි විශ්වාසනීයත්වම/ විනිවිදභාවය පිළිබඳ ගැටළුවක් ලෙස සලකා කටයුතු කරනු ඇතැයි සිතමි. කරුණාකර මෙයට පිළිතුරක් ලබා දෙන්න.

    — by Geesha parame 2 years ago

  • Hi team!
    when I will put the common to, hilakuru main page, error message showing always,
    "something went wrong" like this?
    please do the needful as soon as possible.
    appreciate your support!

    — by Nilamuni Sanjeewa De Silva 2 years ago

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