Published by MeisterBrain Inc. on Aug 20, 2024

Report an issue with Japanese Penpal Shimagurashi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Japanese Penpal Shimagurashi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MeisterBrain Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Japanese Penpal  Shimagurashi image 1 contact Japanese Penpal  Shimagurashi image 2

Japanese Penpal Shimagurashi Customer Insights

1. This app became an un-installed joke really quickly when that stupid message popped up to buy more messages.I hate how the messages are very limited, the only way I could get them is to either pay with money, wait for an ad, or complete an offer, and maybe waiting until it's 4am to get glass pieces daily.

2. When you put a price on the most basic function of the app, it ruins the whole experience.It's a great app, found new people but as a lonely people, I need more time to chat with them without running out my chance and need 5 FIVE tickets to send one text.

3. I really enjoy talking to my new friend in there, but they're misunderstanding that I'm ignoring them, when I just ran out of glass pieces to send another bottled message.I am still confused to use this, because still I hadn't used it to it's very purpose.

4. Love that different people can reach out to you with your "message in a bottle" whether through bottles of flowers, personal messages, or hearts.

5. Just 1 thing - Needing glass to send messages.

6. The users weren't diverse, all were Japanese speakers and limited English speaking.The app is almost perfect - The music is therapeutic, the UI is simple, and the community is great.

7. I hope there's other way to get them for free like watching ads and other easier ways to regain them.I had the notion to open this app on my phone to check on messages.

8. Then messages are very limited when u don't have enough glass.

9. It requires 5 pieces of glass to reply and 1 piece of glass to emphatize.

10. 😬😬😬Everything is fine, however whenever I try to login to my shimagurashi account using my twitter account, it always fails, and I have to form a new shimagurashi account.

11. However, who do you think you are restricting your app with having to buy messages to use the purpose the app was built for.

Steps to Troubleshoot & Fix Japanese Penpal Shimagurashi Issues

1. Fix Japanese Penpal Shimagurashi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Japanese Penpal Shimagurashi: Restarting the app will resolve most errors.
  2. Update the Japanese Penpal Shimagurashi App. Here is how:
    1. On Android goto PlayStore » Search for "Japanese Penpal Shimagurashi" » Open Japanese Penpal Shimagurashi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japanese Penpal Shimagurashi » click "UPDATE".
  3. Clear Japanese Penpal Shimagurashi app cache: Clearing cached data will force your app to retrieve the latest data directly from Japanese Penpal Shimagurashi servers.
    1. On Android, goto Settings » Apps » Select "Japanese Penpal Shimagurashi" » click Storage » click "Clear Cache".
  4. Check Japanese Penpal Shimagurashi app permissions. If any of these permissions required to use your device's features are disenabled, Japanese Penpal Shimagurashi might not work.
  5. Uninstall and reinstall Japanese Penpal Shimagurashi. If nothing else has worked, completely uninstall Japanese Penpal Shimagurashi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Japanese Penpal Shimagurashi not working


2. Fix Japanese Penpal Shimagurashi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Japanese Penpal Shimagurashi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Japanese Penpal Shimagurashi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Japanese Penpal Shimagurashi may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Noajsajkaa

    — by Rachelle 2 years ago

  • I'm little busy see you again later

    — by Merry 3 years ago