Published by jigsaw puzzles

Report an issue with Jigsaw Puzzle.
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Why should I report an Issue with Jigsaw Puzzle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of jigsaw puzzles to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Jigsaw Puzzle Customer Insights

1. Uninstalling.I really like jigsaw puzzles! I enjoy putting them togrther! They are fun enough to intrduce to children too!The New Jigsaw Puzzle Game is Awesome it's better than the other Jigsaw Puzzle that i ever done it's more of a challenging puzzle game Awesome Work Puzzle Team Keep Up The Good WorkThis is a really fun puzzle game i just wish there were more jigsaw puzzles to chose frim and just jigsaw no othersI am finding your jigzaws a lot of fun and very interesting shapes.Lots of fun,with small challenges to start off the puzzle.Was fun then the puzzles started to repeat perhaps a glitch.

2. Only done the first few puzzles and instead of individual pieces, it's blocks of pieces.

3. Not what I wanted.

Steps to Troubleshoot & Fix Jigsaw Puzzle Issues

1. Fix Jigsaw Puzzle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jigsaw Puzzle: Restarting the app will resolve most errors.
  2. Update the Jigsaw Puzzle App. Here is how:
    1. On Android goto PlayStore » Search for "Jigsaw Puzzle" » Open Jigsaw Puzzle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jigsaw Puzzle » click "UPDATE".
  3. Clear Jigsaw Puzzle app cache: Clearing cached data will force your app to retrieve the latest data directly from Jigsaw Puzzle servers.
    1. On Android, goto Settings » Apps » Select "Jigsaw Puzzle" » click Storage » click "Clear Cache".
  4. Check Jigsaw Puzzle app permissions. If any of these permissions required to use your device's features are disenabled, Jigsaw Puzzle might not work.
  5. Uninstall and reinstall Jigsaw Puzzle. If nothing else has worked, completely uninstall Jigsaw Puzzle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jigsaw Puzzle not working


2. Fix Jigsaw Puzzle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jigsaw Puzzle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jigsaw Puzzle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jigsaw Puzzle may not be able to connect to the Internet when running in the background.

Reported Issues