Published by Shanghai Chuanmo Information Technology Limited

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Why should I report an Issue with iPoly Art - Jigsaw Puzzle Game?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shanghai Chuanmo Information Technology Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact iPoly Art - Jigsaw Puzzle Game image 1 contact iPoly Art - Jigsaw Puzzle Game image 2

iPoly Art Customer Insights

1. Yes, there are ads, but you can quickly click off of them and honestly they last maybe a total of 10 seconds.I have a pixel art game with different categories then I see this game so I install it and many categories are the same on my pixel art game and this game is really fun & relaxing but it takes a long time to be 100% complete.

2. This is easily my new favorite poly game.

3. There are tons of pictures to choose from, and the colors are beautiful and vivid.

Steps to Troubleshoot & Fix iPoly Art Issues

1. Fix iPoly Art Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iPoly Art: Restarting the app will resolve most errors.
  2. Update the iPoly Art App. Here is how:
    1. On Android goto PlayStore » Search for "iPoly Art" » Open iPoly Art - Jigsaw Puzzle Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iPoly Art » click "UPDATE".
  3. Clear iPoly Art - Jigsaw Puzzle Game app cache: Clearing cached data will force your app to retrieve the latest data directly from iPoly Art servers.
    1. On Android, goto Settings » Apps » Select "iPoly Art - Jigsaw Puzzle Game" » click Storage » click "Clear Cache".
  4. Check iPoly Art app permissions. If any of these permissions required to use your device's features are disenabled, iPoly Art might not work.
  5. Uninstall and reinstall iPoly Art. If nothing else has worked, completely uninstall iPoly Art then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iPoly Art not working


2. Fix iPoly Art Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iPoly Art be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iPoly Art not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iPoly Art may not be able to connect to the Internet when running in the background.

Reported Issues