Contact Solar System Customer Service

Why should I report an Issue with Solar System by Clementoni?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Clementoni S.p.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like this game's graphics and much more you can explore every object in the solar system with very ditele, etc.Wait a second? I need to get all the planets to unlock 🔓 and others or even the asteroid belt and I want to see the surface of all the planets It will take a lot of time to get allIt need money to study about earth and to compare by size.

2. Don't waste your time for downloading this app, its creators are greedy like othersHold up Darleen Dimple.

3. These are look like the coordinates you find in the map room.

4. Such a stupid app.

1. Fix Solar System Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Solar System: Restarting the app will resolve most errors.
2. Update the Solar System App. Here is how:
   1. On Android goto PlayStore » Search for "Solar System" » Open Solar System by Clementoni » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solar System » click "UPDATE".
3. Clear Solar System by Clementoni app cache: Clearing cached data will force your app to retrieve the latest data directly from Solar System servers.
   1. On Android, goto Settings » Apps » Select "Solar System by Clementoni" » click Storage » click "Clear Cache".
4. Check Solar System app permissions. If any of these permissions required to use your device's features are disenabled, Solar System might not work.
5. Uninstall and reinstall Solar System. If nothing else has worked, completely uninstall Solar System then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Solar System not working

2. Fix Solar System Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Solar System be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Solar System not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Solar System may not be able to connect to the Internet when running in the background.