Published by SG Software GmbH & Co. KG on Oct 10, 2024

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Why should I report an Issue with BimmerLink for BMW and MINI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SG Software GmbH & Co. KG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BimmerLink for BMW and MINI image 1 contact BimmerLink for BMW and MINI image 2

BimmerLink Customer Insights

1. It would be perfect if I could make multiple layouts for what I could be doing and then select the layout that I need according to what I am doing.This app is of no use if you have an older Bmw like the E36, i have this app which i used for my E81, i no longer have that car so i have bimmerlink and bimmercode all paid for but have no use for, it would be great if by any remote chance you add the older bmw's to your apps, looks like i'm going to have to go down the more expensive Carly route.It works well for me.

2. I enjoyed the app, but when I switched to an iPhone within 1 month after purchase, the response from the developer was: "The app is tied to your Google account or Apple ID and it is not possible to transfer the full version.

3. This is been great software that provides valuable information and let you track faults before they become serious on your BMW I use it regularly on my M5 and really liked it Highly recommend!This was the fastest response to my issue report ever.

4. I use it on some trips to monitor the boost pressure and coolant temperature.Really pleased, only app i've had so far that finds any codes in my BMW, very easy to use also connects very easily, would reccomend.I've used the iOS version for several years and finally made the switch over to Android.

5. I highly recommend this app and their amazing support team.The clearing codes thing is kind of cool, but I got this app mostly for data logging.

6. I purchased the full version and the ability to read error codes and use of other tools are invaluable.

7. I reached out to the bimmerlink support team and Stephan was very prompt with his response and resolved the issue quickly.

8. The data logging on this app seems kind of useless because it only logs at certain intervals, and those intervals are too far apart to be of any use.

9. The only way I can make it work is if I send the email while sitting in front of a computer with my email up and the same time so I can watch it go through.

10. Not sure if that's an app limitation or OBD2 limitation.The app works good until you need to export your log file.

11. I paid for this service on a different device... Let me use it!Some simple improvements would make it perfect.

Steps to Troubleshoot & Fix BimmerLink Issues

1. Fix BimmerLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BimmerLink: Restarting the app will resolve most errors.
  2. Update the BimmerLink App. Here is how:
    1. On Android goto PlayStore » Search for "BimmerLink" » Open BimmerLink for BMW and MINI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BimmerLink » click "UPDATE".
  3. Clear BimmerLink for BMW and MINI app cache: Clearing cached data will force your app to retrieve the latest data directly from BimmerLink servers.
    1. On Android, goto Settings » Apps » Select "BimmerLink for BMW and MINI" » click Storage » click "Clear Cache".
  4. Check BimmerLink app permissions. If any of these permissions required to use your device's features are disenabled, BimmerLink might not work.
  5. Uninstall and reinstall BimmerLink. If nothing else has worked, completely uninstall BimmerLink then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BimmerLink not working


2. Fix BimmerLink Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BimmerLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BimmerLink not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BimmerLink may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Is there an option to register an auxiliary battery?

    — by Tuna Tatlici 1 year ago

  • Just installed app and interface hardware. All works as advertised. My issue is that if I leave the interface hardware installed and lock the car , within a few seconds the car alarm goes off. Happens no matter if I disconnect bimmerlink and or cancel the wifi on my phone. Car is 2019 bmw 540i x drive. What can I do?

    — by Mike Morgan 2 years ago

  • I purchase full version of BIMMERLINK and adaptor not connecting and saying I need to purchase in order for me to use in which I have already did.

    — by Ismael A Girado Jr. 2 years ago

  • Hi, I am having issues with bimmer link it won't stay connected I have tired everything bedside switching the adaptor.

    — by carlos 2 years ago

  • Why does bimmerlink not connect to Veepeek ODB2 BLE adapter? I purchased yopur program and it listed the veepeek but when I try to connect to it from my andriod it doesn't establish a connection

    — by DAve White 2 years ago

  • Hello,

    I bought BimmerLink full version back in March 2022 to my Samsung phone. Today I have a new phone that I want to use BimmerLink on, but it tells me that I need to pay again? I can't download the app from App Store without paying.

    Order number: GPA.3332-8478-7858-17436
    Order date: 30 Mach 2022, 17.21:45 CEST

    Could you please assist?

    Best regards,
    Pontus Eklund

    — by Pontus Eklund 2 years ago

  • I try to connect BimerLink and Vgate vLinker BM Plus Bluetooth BLE OBD2 Scanner but I keep getting a error message stating that it cannot connect. When I bought it, the description stated that it will work with BimmerLink. Therefore, is there a solution to get it to work.

    — by shawn 2 years ago

  • Good morning, I live in Panama.
    I am thinking of buying BimmerLink and BimmerCode but I have some doubts.
    My car is a BMW M3 F80 VIN: WBS8M9104J5K19325 and I have the NBTevo_L172521 version. I recently installed EasyBimmer to be able to have AppleCarPlay and I have it but I have the doubt that without having installed a newer software version I can use its services? The other question is which OBD Bluetooth port is better to use to have both App's BimmerLink and BimmerCode. Could it be the OBDLink CX?
    Thanks!
    Read more ▼

    — by Jordi Del Vasto 2 years ago

  • Can't operate bimmerlink

    — by Lawrence Scurry 2 years ago

  • I have MHD (black) adapter and can’t connect it. I’ve change the adapter settings. It works for BimmerCode but not for BimmerLink. Please help

    — by Mehran 2 years ago

  • I have MHD tune that i had tuned for burbles, since one of their updates I no longer can turn them off on the fly with bimmerlink, is there something i can do to have this feature again????

    — by Michael Morell 2 years ago

  • Hi, I just got my VeePeak OBD Scan Tool (OBD Check VP11). I connected and paired to my Galaxy S8 phone. It seems to work with Torque Pro, but doesn't connect to your app. I have not purchased the full version yet since it could not find the OBD II adapter. Can you help? Thanks. Warren

    — by Warren Barreto 2 years ago

  • After buying Bimmer code
    16 01 22 . My Bimmer link now says I have not purchased
    Bimmerlink. I did this on 10.12.21. Please help

    — by Lynne Burland 2 years ago

  • Hi, not really a complaint. I did email a couple of weeks ago though the app but not got a response. I have a bmw 335i I'm trying to log the requested/ target boost and the actual boost using the app but have thrown off a hit by the readings can you confirm what descriptors I should be looking at.

    A what I thought boost setpoint seems not to be the case. Same as boost pressure.

    Thanks

    — by DAVID CHAMBERS 3 years ago

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