Published by ScerIO

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PocketMine-MP?



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What users are saying

1. It often doesn't let me restart the server, forcing me to delete the app and reinstall.so I've been using this app for a few months and also made a video about it first this app is super amazing and it's for free! it's so easy to set up it basically does it for you which I like because I get confused with something's but I would like to see some better performance changes because when I spawn a few mobs the server is so laggy that it's like 30 seconds behind timeThis is one of the best hosting apps I have ever seen! It has got so many useful plugins and there are absolutely no charges everyday like other apps.

2. Hope I can soon find out how to give myself OP.Outdated server issue: I've been using this app for a while now and I'm very much thrilled by what I ve seen as of today, 11th of August, I haven't been able to connect to a server I've been playing on for a couple months.

3. i also hope you can make it easier to change the server settings such as the default gamemodeThe app is really good for playing servers with friends, specifically people like me who have a playstation, but recently I upgraded to android version 10, and it no longer works.

4. Other than that, this is a great app and is an amazing LAN server creator.the app works perfectly fine but they need to update the version in which the server is on.

5. Works perfectly! But, it's only on the same WiFi and it needs extremely complicated options to change in your router to work.This app is very amazing! You really don't have to do anything except press a start button! I am having trouble giving myself OP/ Operator and the commands.

6. It only gives me an error message saying I cant start the server, and despite deleting the app, clearing the data, clearing the cache, I still cannot run the server.

7. it also needs more help on how to connect to the server for anyone who wants to join but is farther away from the location where the server was opened.

8. Edit: man this is a damn efficient server, I'm literally running this off of a 1 gig, 4 core 1.2 GHz $80 tablet and it isn't even that bad.

9. Sometimes if you accidentally stop the server from running you have to exit the app then restart it.

10. Other than that small problem, when it was usable, it was very goodWhen this app does work it's very nice, but sadly it doesn't even work more than half the time.

11. Thank you.Excellent app! Now I can broadcast a lan server to my network.

Steps to Troubleshoot & Fix PocketMine-MP Issues

1. Fix PocketMine-MP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PocketMine-MP: Restarting the app will resolve most errors.
  2. Update the PocketMine-MP App. Here is how:
    1. On Android goto PlayStore » Search for "PocketMine-MP" » Open PocketMine-MP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PocketMine-MP » click "UPDATE".
  3. Clear PocketMine-MP app cache: Clearing cached data will force your app to retrieve the latest data directly from PocketMine-MP servers.
    1. On Android, goto Settings » Apps » Select "PocketMine-MP" » click Storage » click "Clear Cache".
  4. Check PocketMine-MP app permissions. If any of these permissions required to use your device's features are disenabled, PocketMine-MP might not work.
  5. Uninstall and reinstall PocketMine-MP. If nothing else has worked, completely uninstall PocketMine-MP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PocketMine-MP not working


2. Fix PocketMine-MP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PocketMine-MP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PocketMine-MP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PocketMine-MP may not be able to connect to the Internet when running in the background.

Reported Issues

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