Published by Open Education on Feb 16, 2024

Report an issue with Microbiology.
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Why should I report an Issue with Microbiology?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Open Education to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Microbiology Customer Insights

1. Really helpful! It gives you practice tests at the end of each lesson and explains things very well.It's fantastic and free! What more can I ask for? The reading material is an entire text book with practices for each chapter.The app is good but I can't unlock all the lessons unless I will upgrade to premium app and need to pay ₱400, it's pretty unaffordable for me...And also the tests are really brief.Placement of ads at the top are too distracting especially when they are flashing ads and it already has pop-up video ads.It's one of the best learning app I ever used it explains everything with best skill and its shows a hidden struggle behind it!Awesome app for studying basic to semi-in depth on microbiology.

2. However I wish there was some dark/night mode available.Great intro to microbiology, follows the general outline of college textbook for the subject.Follows the open stax textbook.

3. I love it.

Steps to Troubleshoot & Fix Microbiology Issues

1. Fix Microbiology Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microbiology: Restarting the app will resolve most errors.
  2. Update the Microbiology App. Here is how:
    1. On Android goto PlayStore » Search for "Microbiology" » Open Microbiology » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microbiology » click "UPDATE".
  3. Clear Microbiology app cache: Clearing cached data will force your app to retrieve the latest data directly from Microbiology servers.
    1. On Android, goto Settings » Apps » Select "Microbiology" » click Storage » click "Clear Cache".
  4. Check Microbiology app permissions. If any of these permissions required to use your device's features are disenabled, Microbiology might not work.
  5. Uninstall and reinstall Microbiology. If nothing else has worked, completely uninstall Microbiology then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microbiology not working


2. Fix Microbiology Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microbiology be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microbiology not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microbiology may not be able to connect to the Internet when running in the background.

Reported Issues