Published by INRIX, Inc.

Report an issue with INRIX Traffic Maps & GPS.
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Why should I report an Issue with INRIX Traffic Maps & GPS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of INRIX, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

INRIX Traffic Maps & GPS Customer Insights

1. If you select "allow only when app is in use" then it takes you back to the Play Store to open and it goes back to the question "allow app to access location" all again? It's a circle of maddness.The app follows Google Maps... Or at least, tries to - which I find is redundant.

2. Even worse, 2 requests to customer support come back only with the auto acknowledgement of receipt and no further follow up after 7+ days.Unless there's traffic, the ETA is more accurate than Google Maps :/, and it's less likely to suggest the odd routes that Google Maps does.

3. Otherwise people are just going to go with Waze or Google Maps to get their traffic info.Evidently Inrix doesnt care that there is an issue with the app.

4. It's been a fun 8-9 years, but sometimes it's just easier to move onto a new product.I decided to give Inrix a shot, as an alternative to Google Maps and Waze.

5. First it wants to have a location all the time not just when it is open, and second it does not seem to want to store locations except in their cloud.

6. Unfortunate as this used to be a good ap.It worked great until an update or something on Android happened and then it did not show any traffic or construction, etc.

7. Though, it could have potential, I am going to stay with TomTom / Garmin GPS or Google Maps.This app worked well until recently.

8. Google and Waze should not have any fear of Inrix as a serious contender.I like the app and use it daily.

9. I have started using Waze this week and just might stay with it being I cant get back into INRIX.

10. However it doesn't always report as quickly and I use Maps to double check the route to make sure both show same slow downs.

11. Now it does not always show the traffic on roads that it used to.

Steps to Troubleshoot & Fix INRIX Traffic Maps & GPS Issues

1. Fix INRIX Traffic Maps & GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart INRIX Traffic Maps & GPS: Restarting the app will resolve most errors.
  2. Update the INRIX Traffic Maps & GPS App. Here is how:
    1. On Android goto PlayStore » Search for "INRIX Traffic Maps & GPS" » Open INRIX Traffic Maps & GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INRIX Traffic Maps & GPS » click "UPDATE".
  3. Clear INRIX Traffic Maps & GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from INRIX Traffic Maps & GPS servers.
    1. On Android, goto Settings » Apps » Select "INRIX Traffic Maps & GPS" » click Storage » click "Clear Cache".
  4. Check INRIX Traffic Maps & GPS app permissions. If any of these permissions required to use your device's features are disenabled, INRIX Traffic Maps & GPS might not work.
  5. Uninstall and reinstall INRIX Traffic Maps & GPS. If nothing else has worked, completely uninstall INRIX Traffic Maps & GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing INRIX Traffic Maps & GPS not working


2. Fix INRIX Traffic Maps & GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make INRIX Traffic Maps & GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to INRIX Traffic Maps & GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, INRIX Traffic Maps & GPS may not be able to connect to the Internet when running in the background.

Reported Issues