Published by Gaia Guide

Report an issue with Canadian Birds Guide.
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Why should I report an Issue with Canadian Birds Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gaia Guide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Canadian Birds Guide Customer Insights

1. Great app, but you could make it easier to look up birds for amateurs.Very interesting and educationalWould like more offline materialsGreat appBeing an offline field guide it can be indispensable at times, works great.

Steps to Troubleshoot & Fix Canadian Birds Guide Issues

1. Fix Canadian Birds Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canadian Birds Guide: Restarting the app will resolve most errors.
  2. Update the Canadian Birds Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Canadian Birds Guide" » Open Canadian Birds Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canadian Birds Guide » click "UPDATE".
  3. Clear Canadian Birds Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Canadian Birds Guide servers.
    1. On Android, goto Settings » Apps » Select "Canadian Birds Guide" » click Storage » click "Clear Cache".
  4. Check Canadian Birds Guide app permissions. If any of these permissions required to use your device's features are disenabled, Canadian Birds Guide might not work.
  5. Uninstall and reinstall Canadian Birds Guide. If nothing else has worked, completely uninstall Canadian Birds Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canadian Birds Guide not working


2. Fix Canadian Birds Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canadian Birds Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canadian Birds Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canadian Birds Guide may not be able to connect to the Internet when running in the background.

Reported Issues