Published by Andrii Ichenets

contact Partial Screen Chat with our AI-based Partial Screen Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Partial Screen?



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Why chat with our AI Partial Screen Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Partial Screen.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Although the default scan on the app didnt exactly work for me so i would recommend using something like touchscreen tester in combination and then manually blocking the affected area.It really works! If running screen analysis still don't fix the problem, then choose add manual region.

2. Repair wouldve costed me $100 on a 3 year old phone, but this app patched it up for me Only thing wrong with it is that it doesnt work in the status bar, and in Settings.Seems to be working fine for now considering the ghost touches I have in a specific spot.

3. There is a small area in the middle left of my screen which has ghost touches frequently after a pretty bad fall which makes it frustrating to use, however this app fixes exactly that.

4. Think of it as putting band aid unto an area of your screen so that "ghost" won't be able to touch it.

5. There is a horizontal strip on my phone screen where touch doesnt work.

6. I had to remove a star, but I would give 5 if you added a feature to change the duration of scans.All the areas move a centimeter up once they are created, and you can't make areas in the status bar where I have a phantom touch.

7. The auto feature doesn't work because all the areas detected move upwards, and it takes a couple tries to get the manuals right with this issue.

8. It's still a bit useful for the manual ones even if it takes a couple tries to get them right.A lifesaver, and must have for devices with the ghost touch.

9. I have a ghost touch smack dab in the middle of my screen, and it would go off every few minutes or so which is annoying.

10. 1- when I save a manual area it jumps few pixels up, I do use full screen gestures, or even with normal navigations.

11. I have a galaxy s7 that, after removing all screen protectors and resetting, still had the ghost touch.

Steps to Troubleshoot & Fix Partial Screen Issues

1. Fix Partial Screen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Partial Screen: Restarting the app will resolve most errors.
  2. Update the Partial Screen App. Here is how:
    1. On Android goto PlayStore » Search for "Partial Screen" » Open Partial Screen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Partial Screen » click "UPDATE".
  3. Clear Partial Screen app cache: Clearing cached data will force your app to retrieve the latest data directly from Partial Screen servers.
    1. On Android, goto Settings » Apps » Select "Partial Screen" » click Storage » click "Clear Cache".
  4. Check Partial Screen app permissions. If any of these permissions required to use your device's features are disenabled, Partial Screen might not work.
  5. Uninstall and reinstall Partial Screen. If nothing else has worked, completely uninstall Partial Screen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Partial Screen not working


2. Fix Partial Screen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Partial Screen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Partial Screen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Partial Screen may not be able to connect to the Internet when running in the background.

Reported Issues

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