Contact GPlayer Customer Service

Why should I report an Issue with GPlayer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gpc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Like stretch, crop, full, fit screen etcThe game is so great! But there is to many construcktions.....lplease just do like power director,because everytime I click a button on powerdirector,it tells me how it works so that's much easier but this is hard beacause it has a lot of words.and maybe no one can remeber the word at this app,well please change the construcktions but I promise, I still love the game but that's the only thing I hatted the construcktions its just dang damg so LONG!please update this gameThis player is so good but its UI isn't pretty while playing video, needs some improvement and please add option like double tap to forward/backward.Problems: Gplayer keep closing itself randomly (seriously not crashing); Video paused randomly when I'm minimized with play in background function; Playing videos on H/W Decoder encountered a stop error randomly.When in YouTube video hit...

2. thank you so much dev.The app is really great.Sir please include fast video playback speed upto 2x(1.25,1.5,1.75,2) speed that can be adjusted along with playing videos without stopping....plz do.... the app is really great but also include mentioned thing....TNXIt is very good app.

3. I have a galaxy A03 core & as much as I love my phone, I was horrified that I couldn't play videos in pop up mode while using my phone for other things.

4. I use this app to play my music files from Total Commander (I'm a folder player) and it looks cool having floating popups pop up on screen in tandem or have 2-3 popups on screen.

5. ive been using it for 4 years and im so proud to have this on every android phone past in my hand.

6. I am so grateful to have found this gem.Exᴇᴄᴜᴛᴇs Tʜᴇ Bᴇsᴛ Fʟᴏᴀᴛɪɴɢ Pᴏᴘᴜᴘs Iɴ Tʜᴇ Mᴀʀᴋᴇᴛ ! I use mx player for movies but my music mp4s sounds way better with GPlayer.

7. As I come to think of it, I've been using this FREE edition for years now but have never seen an ad.

8. You can also play in background or even turn the screen off.

9. I'm getting the paid version now ;-) Hehe.I pay for the pro edition and it say it will save more than 2 videos under favorites.

10. Don't buy, If they fix this it is a great software.superb quality even is not updated for two years.

11. For reasons that will never make sense to me, this feature has been deactivated for android.

1. Fix GPlayer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GPlayer: Restarting the app will resolve most errors.
2. Update the GPlayer App. Here is how:
   1. On Android goto PlayStore » Search for "GPlayer" » Open GPlayer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GPlayer » click "UPDATE".
3. Clear GPlayer app cache: Clearing cached data will force your app to retrieve the latest data directly from GPlayer servers.
   1. On Android, goto Settings » Apps » Select "GPlayer" » click Storage » click "Clear Cache".
4. Check GPlayer app permissions. If any of these permissions required to use your device's features are disenabled, GPlayer might not work.
5. Uninstall and reinstall GPlayer. If nothing else has worked, completely uninstall GPlayer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GPlayer not working

2. Fix GPlayer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GPlayer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GPlayer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GPlayer may not be able to connect to the Internet when running in the background.