Published by City of New York

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Why should I report an Issue with NYC Advance Warning System?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of City of New York to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NYC Advance Warning System Customer Insights

1. Thanks NYCI just got the app leaning about itFind out about a place I was involved in.

2. Needs more tools in the App but very informative.

Steps to Troubleshoot & Fix NYC Advance Warning System Issues

1. Fix NYC Advance Warning System Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NYC Advance Warning System: Restarting the app will resolve most errors.
  2. Update the NYC Advance Warning System App. Here is how:
    1. On Android goto PlayStore » Search for "NYC Advance Warning System" » Open NYC Advance Warning System » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NYC Advance Warning System » click "UPDATE".
  3. Clear NYC Advance Warning System app cache: Clearing cached data will force your app to retrieve the latest data directly from NYC Advance Warning System servers.
    1. On Android, goto Settings » Apps » Select "NYC Advance Warning System" » click Storage » click "Clear Cache".
  4. Check NYC Advance Warning System app permissions. If any of these permissions required to use your device's features are disenabled, NYC Advance Warning System might not work.
  5. Uninstall and reinstall NYC Advance Warning System. If nothing else has worked, completely uninstall NYC Advance Warning System then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NYC Advance Warning System not working


2. Fix NYC Advance Warning System Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NYC Advance Warning System be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NYC Advance Warning System not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NYC Advance Warning System may not be able to connect to the Internet when running in the background.

Reported Issues

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