Published by InShot Inc. on Feb 6, 2024

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Why should I report an Issue with Video Editor&Maker - VideoCook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Editor&Maker Customer Insights

1. You can do a video the length of a full song, without a small number of pictures (my first video was 4 minutes long & had 83 pictures and a video clip)! It was also very easy to use! The best part was that I was able to do it for free without having to buy a subscription! Love it!!!This is a good app for this kind of editing.

2. I don't want to downgrade the quality of the videos I'm putting through this app, so it is cutting itself short by not having this when it can be easily included.This app has made it incredibly easy to edit videos and the range of effects and filters is incredible.

3. Now, you can obviously get rid of ads and such by buying the pro version but the fact that it gives you the option to watch an ad and use all those tools for free is something I haven't been able to find on other mobile editing softwares.

4. Not really an issue because I just edit it with the music slightly behind so it'll come out on time but still annoying.This has been my Go-to Video editing app.

5. If you are using a video editing app in 2019 this feature should be included, especially if you are paying for the app.

6. And the app allows me to make them unique with cool effects.I couldn't uninstall the app despite several attempts and using different routes to do so.

7. Edit: I found a work around utilizing another app, this app is definitely a good video editor, they dont force you buy anything.

8. One thing I will say, since the music has to be exact, I did notice whenever I save the app automatically pushes the audio about .2 seconds forward than what it was while I was editing.

9. Just wish there was a way to sync a single photo to the length of an audio track.Easy to use and lots of features.

10. Weird.I love this app! It's easy to use, I liked the interface and options so much I bought the annual pro subscription even.

11. Only thing I wish you could do (and maybe you can, I just haven't played with it enough yet to figure it out!) is to preview the glitches and filters before applying.

Steps to Troubleshoot & Fix Video Editor&Maker Issues

1. Fix Video Editor&Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Editor&Maker: Restarting the app will resolve most errors.
  2. Update the Video Editor&Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Video Editor&Maker" » Open Video Editor&Maker - VideoCook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor&Maker » click "UPDATE".
  3. Clear Video Editor&Maker - VideoCook app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor&Maker servers.
    1. On Android, goto Settings » Apps » Select "Video Editor&Maker - VideoCook" » click Storage » click "Clear Cache".
  4. Check Video Editor&Maker app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor&Maker might not work.
  5. Uninstall and reinstall Video Editor&Maker. If nothing else has worked, completely uninstall Video Editor&Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor&Maker not working


2. Fix Video Editor&Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Editor&Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Editor&Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Editor&Maker may not be able to connect to the Internet when running in the background.

Reported Issues