Contact Geeks Customer Service

Why should I report an Issue with GeeksforGeeks - Learn To Code?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GeeksforGeeks to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also why there is no download option for a single video? Why do we have to download entire playlist?Hey guys, when I download my course's videos, the videos are ordered by their download time and not their intended course order, it's really inconvenient becasue now I have to go to the "my courses" page to see correct order and play video accordingly.

2. Only one problem I noticed is that when you are playing video which come as suggestions, in portrait mode(not in full screen mode), the video tends to lag and it is quite frequent.

3. (PS: If it helps, I am using Samsung Galaxy tab S8) I appreciate the efforts you make to make the user experience better 😌.All the functionalities looks really good.

4. Please fix this, or maybe just make these downloads available at "my courses" page instead of providing seperate "downloaded courses" option in profile.

5. In the individual article pages, i can't find the next and previous buttons, unlike the website.

6. I'm forced to have the course open in the browser, hit next, check the article title, go back to the app, and search for the same.

7. I can't find the tutorial home page which lists the course index however.

8. A better and clean user interface to support the needs of the concerned user.

9. I wish the individual pages had the buttons similar to the wesbite.It has so many glitches.

10. Thank you Nice app and informative catering to the required needs of the users.

11. If the devs can bring this feature, it would be great for users who use the app in a tablet.

1. Fix Geeks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Geeks: Restarting the app will resolve most errors.
2. Update the Geeks App. Here is how:
   1. On Android goto PlayStore » Search for "Geeks" » Open GeeksforGeeks - Learn To Code » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Geeks » click "UPDATE".
3. Clear GeeksforGeeks - Learn To Code app cache: Clearing cached data will force your app to retrieve the latest data directly from Geeks servers.
   1. On Android, goto Settings » Apps » Select "GeeksforGeeks - Learn To Code" » click Storage » click "Clear Cache".
4. Check Geeks app permissions. If any of these permissions required to use your device's features are disenabled, Geeks might not work.
5. Uninstall and reinstall Geeks. If nothing else has worked, completely uninstall Geeks then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Geeks not working

2. Fix Geeks Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Geeks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Geeks not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Geeks may not be able to connect to the Internet when running in the background.