Contact Wikimedia Commons Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. It does have some stability issues when trying to find and navigate to locations on a poor signal, I'd like to ideally be able to cache an area ahead of time, save one or more photos for each of the locations locally, then have an option to upload later (when I'm back on wifi).Unusable, uninstalled immediately.

2. Very buggy, limited, it feel like beta, I can't tu see any improve in comparison with the web version, my recommendation is try developer well the functionality of upload a picture using the map and forget all the functions that are not working well.This app is just awful.

3. I was able to upload few images at first time of trying.

4. A rapidly improving app with a hard-working development team.I can't to see my archivements(eternal load), "review a image" not show the information need to review, "explore" show images cut.

5. Very disappointing, indeed.Being able to upload photos to Wikimedia Commmons from my phone makes all the difference.

6. Shows something else insteadThe app crashes each time you try to upload a picture.

7. .... Six stars when you can choose existing pics on wiki commons to add to a location so that you can add missing pics to wikidata monuments and buildings.No option to rotation or cropping.

8. Weeks down the line I can't upload images anymore.

9. 50% of the time the upload doesn't happen and no reason is displayed.

10. Tect over lay obscures the image and makes it difficult to read any texts or details of the image, some times the categories dont appear.

11. I had to use the web version to upload my images.

1. Fix Wikimedia Commons Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wikimedia Commons: Restarting the app will resolve most errors.
2. Update the Wikimedia Commons App. Here is how:
   1. On Android goto PlayStore » Search for "Wikimedia Commons" » Open Wikimedia Commons » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wikimedia Commons » click "UPDATE".
3. Clear Wikimedia Commons app cache: Clearing cached data will force your app to retrieve the latest data directly from Wikimedia Commons servers.
   1. On Android, goto Settings » Apps » Select "Wikimedia Commons" » click Storage » click "Clear Cache".
4. Check Wikimedia Commons app permissions. If any of these permissions required to use your device's features are disenabled, Wikimedia Commons might not work.
5. Uninstall and reinstall Wikimedia Commons. If nothing else has worked, completely uninstall Wikimedia Commons then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wikimedia Commons not working

2. Fix Wikimedia Commons Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wikimedia Commons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wikimedia Commons not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wikimedia Commons may not be able to connect to the Internet when running in the background.