Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader for Facebook Video Downloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To make sure of that I decided not to use the app since the last issue, all of the sudden all my troubles with Facebook have disappeared since thenUsed to work great, but now because it uses an embedded browser within the app and Facebook doesn't allow logins to embedded browsers, I cannot use it to download anything that doesn't have a public privacy setting.The most amazing and brilliant fb video downloader.

2. If it is running on the background and you copied a link you will see that it already downloaded 50% or completed if its a small file.My internet connection is soooooo bad!!!! But, this app downloads it real quick!!!! I always choose SD coz I know it will take million of yrs to download but thankfully it's done in minutes!! It's not HD but the subtitle is readable and that's fine by mee!!! You can choose HD but I decided SD! ALWAYS!The app is just awesome and the fact that you keep on working on it to improve the user experience,its just awesome.

3. My previous downloader i thought was the best until it forces me to watch their ads everytime to be able to download a video.

4. Some updates like after downloading a video from saved videos on Facebook user remain on saved videos.

5. You need to do weird tricks like going in your laptop to get the URL and somehow send it to yourself so you can open it in the phone and with the app and only then you can download :-(Reliable.

6. When u start the app it detects your copied link and download it automatically, no need to paste it.

7. Why can't I just click on a video then download to folder...? Or even better, share to WhatsApp.

8. However, the biggest issue I have found is that when a post has more than 4 videos, you cannot see anything other than the first 4.

9. Reliability and stability first.Great app if there weren't that issue with Facebook security policy.

10. The download speed is just way too fast,i love and the new features which allows you to download audio as well are exquisite.

11. Each time I log in to Facebook from it I received a message from them telling me that someone else is attempting to log in my account and I wasn't allowed in until I changed my password.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Facebook Video Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Facebook Video Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Facebook Video Downloader" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.