Published by Antonio Luis Climent Albaladejo

Report an issue with Prime factors.
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Why should I report an Issue with Prime factors?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Antonio Luis Climent Albaladejo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Prime factors Customer Insights

Steps to Troubleshoot & Fix Prime factors Issues

1. Fix Prime factors Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prime factors: Restarting the app will resolve most errors.
  2. Update the Prime factors App. Here is how:
    1. On Android goto PlayStore » Search for "Prime factors" » Open Prime factors » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prime factors » click "UPDATE".
  3. Clear Prime factors app cache: Clearing cached data will force your app to retrieve the latest data directly from Prime factors servers.
    1. On Android, goto Settings » Apps » Select "Prime factors" » click Storage » click "Clear Cache".
  4. Check Prime factors app permissions. If any of these permissions required to use your device's features are disenabled, Prime factors might not work.
  5. Uninstall and reinstall Prime factors. If nothing else has worked, completely uninstall Prime factors then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prime factors not working


2. Fix Prime factors Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prime factors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prime factors not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prime factors may not be able to connect to the Internet when running in the background.

Reported Issues

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