Contact Europcar On Demand Car Sharing Customer Service

Why should I report an Issue with Europcar On Demand Car Sharing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bluemove to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ideal for short-term rentals or last-minute trips, Europcar On Demand eliminates the need for paperwork or visiting rental offices.

2. Europcar On Demand (formerly Ubeeqo) offers a new, self-service vehicle solution by Europcar.

3. Our app lets you book, pick-up, and return cars or vans with ease, 24/7.

4. Available in major cities like Madrid, Paris, Barcelona, Milan, Zürich.

5. All-Inclusive Pricing: Mileage, fuel, insurance, and congestion charges covered.

6. Return: Return the vehicle to the original parking spot.

7. Sign Up: Register and locate nearby self-service vehicles.

8. Easy Booking: Reserve and manage your rental via the app.

9. Flexible Access: Find and use vehicles near you at any time.

10. Enjoy a completely digital experience with hourly and daily rates.

11. For spontaneous trips and unplanned getaways, download Europcar On Demand now.

1. App doesn't provide instructions how to use the car, support line not responding with a full voice mail, a confusing message in the cockpit about being on low gas, min 4 hours makes the service less competitive with taking a cab except for large trips although then the mileage price is too expensive.

2. By the way, even the full insurance doesn't include big damages such as glass, underneath, robbery etc etc which makes it very dangerous to rent this serviceIn the past months when I rented, the app wasn't ideal, but it worked.

3. Very bad UX.First experience very good, although I think having only 30kms included and a cost of $.30 per extra km makes it expensive at the end of the day.I've used in Barcelona a few times.

4. It's quite cheap, fast to book and their support team has solved any issue I've had.Car full of dog hair and nasty politics.

5. Much better options in the market.I didn't have any issues with the app itself, but, the car condition was horrible, it had several big scratches, holes, the back side of the vehicle was moving with the wind and seemed was gonna fly away.

6. Then showed up to my car, it didn't open - took 30mn for the customer support team to pick up.

7. In the middle of the trip it wouldn't start and had some warning on the screen which customer service didn't know what it was.

8. Even if I try to close it is going into loop.Somehow managed to have a worst registration experience than government website.

9. Also, they've put min duration of rent to 4h... So far the worst car rent experience I had.Best Car Sharing in Zürich.

10. If you plan on renting a car a few times a year only, don't waste time with this serviceI wanted to give it a try but it was quite disappointing.

11. Ugly, nasty, expensive and awful company.

1. Fix Europcar On Demand Car Sharing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Europcar On Demand Car Sharing: Restarting the app will resolve most errors.
2. Update the Europcar On Demand Car Sharing App. Here is how:
   1. On Android goto PlayStore » Search for "Europcar On Demand Car Sharing" » Open Europcar On Demand Car Sharing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Europcar On Demand Car Sharing » click "UPDATE".
3. Clear Europcar On Demand Car Sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from Europcar On Demand Car Sharing servers.
   1. On Android, goto Settings » Apps » Select "Europcar On Demand Car Sharing" » click Storage » click "Clear Cache".
4. Check Europcar On Demand Car Sharing app permissions. If any of these permissions required to use your device's features are disenabled, Europcar On Demand Car Sharing might not work.
5. Uninstall and reinstall Europcar On Demand Car Sharing. If nothing else has worked, completely uninstall Europcar On Demand Car Sharing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Europcar On Demand Car Sharing not working

2. Fix Europcar On Demand Car Sharing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Europcar On Demand Car Sharing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Europcar On Demand Car Sharing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Europcar On Demand Car Sharing may not be able to connect to the Internet when running in the background.