Contact Arizona State University Customer Service

Why should I report an Issue with Arizona State University?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Arizona State University to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All users can customize their news and events feeds based on preferences, and the ASU Mobile App provides endless tools to stay engaged with Sun Devil Nation. Visiting campus?

2. The ASU Mobile App provides Sun Devils with a convenient way to navigate student life and help alumni and guests stay connected to the university.

3. View real-time transit information and parking availability.

4. Student suggestions and feedback continue to power the constant evolution of the app, making it a must-have for your ASU experience. Sun Devils, we got you.

1. There's little point in using the app if I have to do my health check on the website in a browser-I'll just set a reminder to do it on my computer at that rate.This app is super buggy, when I submit health checks it either won't show as submitted sometimes or it won't load the questions.

2. Not only that, but notifications won't clear or show up as actual things in the inbox, just as a red number on the bell, the maps won't load or let you change method of transportation, and i always have to click buttons multiple times to get it to load once.

3. Like the others, this app is absurdly slow, but when I try to login on my Pixel, the soft keyboard appears (after clicking within the password box multiple times) then it's instantly dismissed by the app.

4. I have to do everything on MyASU on a real computer.Even though a health check is required every day and the app is advertised to accept them but it does not.

5. Pressing your phone's back button (instead of scrolling to the top to press the page's back button) in any part of the store will return you to the app home page.Totally non-functional no matter what device you use.

6. Not all, but seriously annoying when the app is not working as advertised.The ASU app is great for students who want to have their ASU info available and be kept up-to-date on events.

7. I got the app for rewards and to access courses from my phone, but there's a lot of features don't work amd that come before the main things I want to use.

8. Incredibly slow and difficult to navigate, and that's only if it allows you to log in and doesn't shut down 30 seconds after you open it.

9. The app gives reminders and says to submit in the app, but it does not accept.

10. However, it is overly slow in some menus and some menus are instantiated in an odd manner, like the school store.

11. Sometimes I can't even log in, it crashes and immediately signs me out.I love the idea and the freedom it gives me to access anything I could need in one place while on-the-go.

1. Fix Arizona State University Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Arizona State University: Restarting the app will resolve most errors.
2. Update the Arizona State University App. Here is how:
   1. On Android goto PlayStore » Search for "Arizona State University" » Open Arizona State University » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Arizona State University » click "UPDATE".
3. Clear Arizona State University app cache: Clearing cached data will force your app to retrieve the latest data directly from Arizona State University servers.
   1. On Android, goto Settings » Apps » Select "Arizona State University" » click Storage » click "Clear Cache".
4. Check Arizona State University app permissions. If any of these permissions required to use your device's features are disenabled, Arizona State University might not work.
5. Uninstall and reinstall Arizona State University. If nothing else has worked, completely uninstall Arizona State University then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Arizona State University not working

2. Fix Arizona State University Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Arizona State University be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Arizona State University not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Arizona State University may not be able to connect to the Internet when running in the background.