Published by Assistive Touch

Report an issue with Assistive Touch | Screen Recorder| Video Recorder.
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Why should I report an Issue with Assistive Touch | Screen Recorder| Video Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Assistive Touch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Assistive Touch | Screen Recorder| Video Recorder Customer Insights

1. Thank you -- Edit 11.01.20 Not working :(This is the best assistive touch for android that i've found.. screenshots doesn't take the icon w/ it when taking a shot and it's fast also.

2. Well the problem to it is when i finish recording and check my photos or either Gallary, It does'nt or did'nt show it up the thing that i recorded, Then i needed to waited for minutes or even hours to show up or pop up on my photos or gallary, Then that's the time that it will show up.

3. I downloaded a similar app before but it always stops working after shut down or restarting the phone and needs to modify settings again and again.The app is pretty good and it doesn't cause my app/games to freeze or crash when I'm not doing screenshots.

4. Looked good from the description, photos, and other reviews, but I installed it, and every time I open it, it prompts me to find and enable a particular setting, and opens my accessibility settings without telling me what to look for.

5. Another bug that irritates me is that when I use the screenshot option,it would lead me to the "all apps"option without me going there!! If you fix this glitch PLEASE fix it and I'll give 2 starsThis is actually a great app i could record and screenshot if i want to.

6. The twi problems i felt, is while recording screen if you turn on sound, it pick both the mic and the device sound, and you can't customize the storage path.

7. When I adjust the transparency of the assistive button it is still visible during the screen recording.

8. At the same time, I would like to suggest if you can improve the animation when interacting and the SCREENSHOT, the icon is shot with the screenshot.

9. However the floating icon is visible & fully functional even when the screen is locked which can compromise privacy and security.

10. Screen recorder works also and records the sound of it via the phone mic.

11. Like previous comments, it would be a golden update for us if you'll make the icon disappear while it's taking a screenshot.

Steps to Troubleshoot & Fix Assistive Touch | Screen Recorder| Video Recorder Issues

1. Fix Assistive Touch | Screen Recorder| Video Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistive Touch | Screen Recorder| Video Recorder: Restarting the app will resolve most errors.
  2. Update the Assistive Touch | Screen Recorder| Video Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Assistive Touch | Screen Recorder| Video Recorder" » Open Assistive Touch | Screen Recorder| Video Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistive Touch | Screen Recorder| Video Recorder » click "UPDATE".
  3. Clear Assistive Touch | Screen Recorder| Video Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistive Touch | Screen Recorder| Video Recorder servers.
    1. On Android, goto Settings » Apps » Select "Assistive Touch | Screen Recorder| Video Recorder" » click Storage » click "Clear Cache".
  4. Check Assistive Touch | Screen Recorder| Video Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Assistive Touch | Screen Recorder| Video Recorder might not work.
  5. Uninstall and reinstall Assistive Touch | Screen Recorder| Video Recorder. If nothing else has worked, completely uninstall Assistive Touch | Screen Recorder| Video Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistive Touch | Screen Recorder| Video Recorder not working


2. Fix Assistive Touch | Screen Recorder| Video Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistive Touch | Screen Recorder| Video Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistive Touch | Screen Recorder| Video Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistive Touch | Screen Recorder| Video Recorder may not be able to connect to the Internet when running in the background.

Reported Issues