Published by Dubai Media Incorporated

Report an issue with ​Dubai TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ​Dubai TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dubai Media Incorporated to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ​Dubai TV

1. A leading TV Channel in Gulf and the Arab World which provides a variety of premium , exclusive Entertainment, News, Economic, and Technology programming.

​Dubai TV Customer Insights

1. The app often freezes.I really enjoyed using this application and I want to give suggestion to this app management that they should update this app with English subtitles because some of users want to watch Dubai tv shows but they understand little Arabic.The live screen freezes! It was working just fine yesterday evening Please fix itActually ,this app is a beautiful in the worldwide.

2. It's amazing in a realThe best program Thank you to everyone who participated in the achievement of this program ❤️🌹Hello.

3. The ads cuts off the show and return it back to the beginning.

4. I can see everything which I want .

5. It is very annoying.

Steps to Troubleshoot & Fix ​Dubai TV Issues

1. Fix ​Dubai TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ​Dubai TV: Restarting the app will resolve most errors.
  2. Update the ​Dubai TV App. Here is how:
    1. On Android goto PlayStore » Search for "​Dubai TV" » Open ​Dubai TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ​Dubai TV » click "UPDATE".
  3. Clear ​Dubai TV app cache: Clearing cached data will force your app to retrieve the latest data directly from ​Dubai TV servers.
    1. On Android, goto Settings » Apps » Select "​Dubai TV" » click Storage » click "Clear Cache".
  4. Check ​Dubai TV app permissions. If any of these permissions required to use your device's features are disenabled, ​Dubai TV might not work.
  5. Uninstall and reinstall ​Dubai TV. If nothing else has worked, completely uninstall ​Dubai TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ​Dubai TV not working


2. Fix ​Dubai TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ​Dubai TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ​Dubai TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ​Dubai TV may not be able to connect to the Internet when running in the background.

Reported Issues