Published by Tacit Dynamics on Oct 19, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FolderSync Pro?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The only thing missing is a Windows 7/10, Linux and MacOS version to complete the ecosystem!Works great! w/ one odd behavior Only complaint I have is the Sync seems to take a long time to actually start when my phone is in its dock using Ethernet.

2. I wanted tool that would let me backup and/or sync directories on my phone to Google Drive, without also needing something installed on my desktop or a VPS.

3. Fantastic app! I was looking for something that would auto sync my game Saves to google drive without having to use the emulator cloud saver app.

4. Google Drive and Google Files had no option to auto sync a folder.

5. It has been a reliable tool for keeping personal and business files synchronized & backed up across multiple phones, tablets, home NAS & SFTP, One Drive & Google drive since 2012.

6. Extremely happy with this solution.I would love to have a desktop version of this app, I have used an old phone as an in between just to have it sync several sources.

7. It acts like it's not even trying to Sync then after 20-30 seconds it starts syncing.

8. I was initially concerned with how it would affect battery life, since I had instant sync turned on for all my profiles, but I've not noticed any significant battery drain.

9. This app was cheaper than the other one which was $9.99 for JUST google drive but this one has all cloud saves accounts.

10. I used this to sync files with my Synology NAS drive.

11. So it starts syncing like two or three times in a row.Bought it for automated backups to my ftp server and that of course doesn't seem to work.

Steps to Troubleshoot & Fix FolderSync Pro Issues

1. Fix FolderSync Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FolderSync Pro: Restarting the app will resolve most errors.
  2. Update the FolderSync Pro App. Here is how:
    1. On Android goto PlayStore » Search for "FolderSync Pro" » Open FolderSync Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FolderSync Pro » click "UPDATE".
  3. Clear FolderSync Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from FolderSync Pro servers.
    1. On Android, goto Settings » Apps » Select "FolderSync Pro" » click Storage » click "Clear Cache".
  4. Check FolderSync Pro app permissions. If any of these permissions required to use your device's features are disenabled, FolderSync Pro might not work.
  5. Uninstall and reinstall FolderSync Pro. If nothing else has worked, completely uninstall FolderSync Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FolderSync Pro not working


2. Fix FolderSync Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FolderSync Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FolderSync Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FolderSync Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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