Published by Delver Lab on Dec 21, 2024

Report an issue with MTG Card Scanner Delver Lens.
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Why should I report an Issue with MTG Card Scanner Delver Lens?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Delver Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MTG Card Scanner Delver Lens image 1 contact MTG Card Scanner Delver Lens image 2

MTG Card Scanner Delver Lens Customer Insights

1. Thank you - otherwise an AMAZING and one-of-a-kind application.It works most of the time but for some cards that have the borderless feature it doesn't seem to want to pick up majority of the time.

2. I especially like the option to hear a sound if the card I just scanned is worth more than $X.Amazing card detection and processing speed! I scanned and appraised my whole collection in 2 hrs with only a handful of corrections that I had to make manually.

3. To the author: is there a way to "force" scanning to a specific set? I have found it frustrating when scanning unlimited set cards because they keep defaulting to revised set, which is worth far more.

4. To be fair most of my collection is the basic, non alternate art and non foil cards.Great scanning app.

5. Well, some problem - older cards it doesn't guess the release well, but differentiating alpha from beta from unlimited from revised is a bit of a trick for sure.

6. I can't get TCGplayer to scan a single card reliably, and this does 4-5 at a time no problem.

7. Still gets the cards right, but sometimes you need to fix the set - at 4 at a time, I'll take it!Very useful app for cataloguing my collection.

8. Nothing but good things to say.What a fantastic app!!! I've been dreading the thought of trying to sort and price all of my cards.

9. The scanner will sometimes mistake a card for the art variant (which can be corrected easily) and sometimes it just won't be able to scan a card.

10. Only a few cards scan the wrong set, but that is such an easy thing to fix in the app too.

11. After scanning over 1,000 cards, I'm noticing it's pretty finicky with black cards, or alternate art ones.

Steps to Troubleshoot & Fix MTG Card Scanner Delver Lens Issues

1. Fix MTG Card Scanner Delver Lens Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MTG Card Scanner Delver Lens: Restarting the app will resolve most errors.
  2. Update the MTG Card Scanner Delver Lens App. Here is how:
    1. On Android goto PlayStore » Search for "MTG Card Scanner Delver Lens" » Open MTG Card Scanner Delver Lens » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MTG Card Scanner Delver Lens » click "UPDATE".
  3. Clear MTG Card Scanner Delver Lens app cache: Clearing cached data will force your app to retrieve the latest data directly from MTG Card Scanner Delver Lens servers.
    1. On Android, goto Settings » Apps » Select "MTG Card Scanner Delver Lens" » click Storage » click "Clear Cache".
  4. Check MTG Card Scanner Delver Lens app permissions. If any of these permissions required to use your device's features are disenabled, MTG Card Scanner Delver Lens might not work.
  5. Uninstall and reinstall MTG Card Scanner Delver Lens. If nothing else has worked, completely uninstall MTG Card Scanner Delver Lens then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MTG Card Scanner Delver Lens not working


2. Fix MTG Card Scanner Delver Lens Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MTG Card Scanner Delver Lens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MTG Card Scanner Delver Lens not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MTG Card Scanner Delver Lens may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I didn't realize I was still getting the recurring monthly 3.19 charge. I just canceled on paypal and want to make sure I canceled through you too. If you could refund the $3.19 charge for this month billed on Aug 24 2021 it would be greatly appreciated thank you!

    — by Peter Grube 3 years ago