Published by Zebra Technologies on Apr 3, 2024

Report an issue with PrintConnect.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PrintConnect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zebra Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PrintConnect image 1 contact PrintConnect image 2

PrintConnect Customer Insights

1. I am so pissed off!!!!!!difficult to connect android 9.0 please fix this issueZd621 not discoverable in Print Connectdoesn't work on andoid 10doesnt work with gx430tIt looks like it will work.

2. This appears to have been replaced with Zebra's "Printer Setup" app.

3. It dont support my printer.

4. I suggest trying that one insteadUseless app.

Steps to Troubleshoot & Fix PrintConnect Issues

1. Fix PrintConnect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PrintConnect: Restarting the app will resolve most errors.
  2. Update the PrintConnect App. Here is how:
    1. On Android goto PlayStore » Search for "PrintConnect" » Open PrintConnect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PrintConnect » click "UPDATE".
  3. Clear PrintConnect app cache: Clearing cached data will force your app to retrieve the latest data directly from PrintConnect servers.
    1. On Android, goto Settings » Apps » Select "PrintConnect" » click Storage » click "Clear Cache".
  4. Check PrintConnect app permissions. If any of these permissions required to use your device's features are disenabled, PrintConnect might not work.
  5. Uninstall and reinstall PrintConnect. If nothing else has worked, completely uninstall PrintConnect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PrintConnect not working


2. Fix PrintConnect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PrintConnect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PrintConnect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PrintConnect may not be able to connect to the Internet when running in the background.

Reported Issues