Published by Zappfresh-DSM Fresh Foods Pvt Ltd. on Jul 13, 2024

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Why should I report an Issue with Zappfresh - Chicken, Mutton...?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zappfresh-DSM Fresh Foods Pvt Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Zappfresh - Chicken, Mutton...

1. You want to buy chicken online in Gurgaon order it from our Application because Zappfresh guarantees same day stock delivery or on schedule, as prescribed by the customer. -Quick access to wholesome meat products, raw as well as cold cuts, marinated and ready-to-eat category. -Easy pre-ordering at a time slot and delivery location convenient to you-You can pay in advance or opt for the cash-on-delivery method. -Our ‘freshness rating’ technology ensures that you track your farm-to-fork product delivery cycle. -Buy meat online in Delhi/NCR with same day delivery. -Chicken: Buy chicken online from a mixed collection to relieve your refinements-buds.

2. Here at Zappfresh, we offer the full range of fresh seafood, chicken thigh boneless, Chicken Curry Cut, Mutton and other varieties of Meat are also available.

3. With the guiding philosophy of farm-to-fork, Zappfresh partners with superior grade farms to bring you the fresh meat online, only the best breeds of livestock, bypassing local meat Market, wholesalers and butcher shops.

4. Zappfresh - you one-stop online meat shop. -Mutton: Fresh mutton which you'll never find anywhere else even in your nearest meat market.

5. At Zappfresh you'll find the finest and fresh meat online, what you see is what you get, is exactly how nature intended it.

6. Fresh and clean curry cut, boneless, keema and liver primarily for curries are finely made, and masses of quality makes it delicious. -Seafood and Fish: Dodge stinking visits to the seafood shops.

7. It is the new online meat and chicken shop for those who don't want to miss non-veg even a single day.

8. Innovative technology is used at every step of the cold chain supply, right from slaughtering to the online delivery of the meat in neat packaging.

9. We provide the convenience of high quality, hygienically cut raw meat, procured fresh from farms, delivered at your doorstep, just in a few taps.

10. There is a lot of emphasis on maintaining highest-grade quality check at every step, and hence each product bought from Zappfresh is 100% natural, with no added preservatives, growth hormones or antibiotics.

11. Other varieties of chicken such as regular curry cuts, drumsticks, thighs, breasts, and wings, which will deliver your chicken meals delicious than ever.

Zappfresh Customer Insights

1. Even after the email nobody respond to it, and at last I have to order chicken for using my wallet money,this time it's got delivered but the quality is worst.Absolutely horrible customer service.

2. Really disappointed with the service and response, or the lack of!! Never buying from them and will not recommend others to buy from them as well!! Pathetic!! Simply trying to loot people in time of crisis!The worst possible app,I placed an order for different types of fish.

3. Pathetic service!!Customer care doesn't pick up phone very quickly thats an issue.

4. Useless service horrible support and a rubbish appPost lockdown, they started accepting order.

5. The last time I was delivered fresh meat, I called customer care and demanded money back.

6. I have switched to buying my groceries online from Swiggy or Zomato.They take prepaid orders and after that start changing the date of delivery without any confirmation with customer.

7. When someone finally did... Said they'll cancel the order without any details being provided or an update on refund and then hung up before you could ask or respond.

8. After waiting for some kind of communication for over 24 hours, i decided to cancel the order and thereafter uninstall the app.

9. Eventually after 24 hours I received an email that the order was cancelled and the app still shows the order bring processed.

10. The order was supposed to be delivered in 24 hours but without any intimation the order never came.

11. For places far away from the main region its best that you order with a morning time slot.

Steps to Troubleshoot & Fix Zappfresh Issues

1. Fix Zappfresh Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zappfresh: Restarting the app will resolve most errors.
  2. Update the Zappfresh App. Here is how:
    1. On Android goto PlayStore » Search for "Zappfresh" » Open Zappfresh - Chicken, Mutton... » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zappfresh » click "UPDATE".
  3. Clear Zappfresh - Chicken, Mutton... app cache: Clearing cached data will force your app to retrieve the latest data directly from Zappfresh servers.
    1. On Android, goto Settings » Apps » Select "Zappfresh - Chicken, Mutton..." » click Storage » click "Clear Cache".
  4. Check Zappfresh app permissions. If any of these permissions required to use your device's features are disenabled, Zappfresh might not work.
  5. Uninstall and reinstall Zappfresh. If nothing else has worked, completely uninstall Zappfresh then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zappfresh not working


2. Fix Zappfresh Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zappfresh be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zappfresh not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zappfresh may not be able to connect to the Internet when running in the background.

Reported Issues