Published by Yi IOT

contact Digit Cam Chat with our AI-based Digit Cam Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Digit Cam?



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Why chat with our AI Digit Cam Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Digit Cam.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If I bought the camera for everything that I had mentioned, I might give it a lower rating, but to me all those are added bonuses that kind of work and are still pretty niftyThe app is slow and often times buggy.

2. I switched to a better service that's inexpensive with a better camera.I will give it 5 stars when y'all can fix it so the sound doesn't go out when it reloads the camera.

3. The whole point of the camera is so I can check on my baby at night without waking him or getting out of bed.

4. Other than though I think it's amazing, and the graphics are really good.Please add a button in the app that will allow me to turn on the infrared light / night vision.

5. Noise and motion notifications have a delay, once again I just bought it for video and it does that great, with impressive night vision.

6. Letting me turn the night vision on in app would be a simple fix to this problem.So far so good (day 1 review) very smooth.

7. My main issue was that it was working fine until I unplugged it for a couple of days and when I came back the camera was disconnected.

8. Audio playback is impressive considering the distance of the camera to the surveyed activity.

9. I like that turning the phone turns the camera view.

10. But for the price of the products, and for a free app, no complaints at all thus far.I really like this camera.

11. The app takes long to load when you open it, then you have to wait for your camera to load once you can click on the camera.

Steps to Troubleshoot & Fix Digit Cam Issues

1. Fix Digit Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digit Cam: Restarting the app will resolve most errors.
  2. Update the Digit Cam App. Here is how:
    1. On Android goto PlayStore » Search for "Digit Cam" » Open Digit Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digit Cam » click "UPDATE".
  3. Clear Digit Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Digit Cam servers.
    1. On Android, goto Settings » Apps » Select "Digit Cam" » click Storage » click "Clear Cache".
  4. Check Digit Cam app permissions. If any of these permissions required to use your device's features are disenabled, Digit Cam might not work.
  5. Uninstall and reinstall Digit Cam. If nothing else has worked, completely uninstall Digit Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digit Cam not working


2. Fix Digit Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digit Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digit Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digit Cam may not be able to connect to the Internet when running in the background.

Reported Issues

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