Published by Yooii Studios

Report an issue with Mouse Kit (Keyboard+Presenter).
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mouse Kit (Keyboard+Presenter)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yooii Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Mouse Kit (Keyboard+Presenter) Customer Insights

1. Very easy to use and offers everything I could need and more in a wireless mouse.I looked and tried many similar apps, the mouse kit is the best for free (pro with gyro and many more features is even more impressive) The Mouse Kit doesn't need any Java app (like some other useless apps - since when does Java run on ANDROID LOLZ), just the IP, Port of the computer, using the WIFI network to connect and you are in control.

2. Very happy with it!I would just like a refund I just lost a lengthy explanation as to why I gave it three stars instead of 2 everything about the app I loved the user interface its Simplicity etcetera but by the ads description I was led to believe that I needed to pay for the pro version in order to make it work properly with the multi contact points and multiple gestures all of which did not work for my Macbook it did not do anything any different than the free version and I am currently testing a different app that is free and offers all of the same options with more as far as controller setup and customization/layout.

3. Would allow using tablet as graphic tablet for Photoshop etc.makes your phone work as a keyboard and mouse, it's quick and painless and does what it says.

4. The mouse freezes at the screen of log in, neither does the space bar from the keyboard works to unlock your pc.

5. It worked great the first two days I used it then it would say it's connected but wouldn't work, or would work for a minute then stop (without me exiting the app or any other interruption).

6. 1st app I've found that has LARGE, easy-click mouse buttons without the annoying single-click/double-click (right/left) and lock/drag feature that most apps have.

7. Sort that out.Not good if than one computer turned on, it does not automatically find and give option to choose so not good for me.

8. free version doesn't allow click&drag (which is multitouch), but the full price isn't so bad.

9. It's just a very good app and I support it) 👍The best no nonsense app I've ever used to turn my phone into a mouse/ trackpad and keyboard for my laptop.

10. It works just like a real mouse, nice and simple.

11. I will watch for a response to thus rating and correct rating if I am incorrect, but I cannot find these options.Difficult to describe because English is my SL .

Steps to Troubleshoot & Fix Mouse Kit (Keyboard+Presenter) Issues

1. Fix Mouse Kit (Keyboard+Presenter) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mouse Kit (Keyboard+Presenter): Restarting the app will resolve most errors.
  2. Update the Mouse Kit (Keyboard+Presenter) App. Here is how:
    1. On Android goto PlayStore » Search for "Mouse Kit (Keyboard+Presenter)" » Open Mouse Kit (Keyboard+Presenter) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mouse Kit (Keyboard+Presenter) » click "UPDATE".
  3. Clear Mouse Kit (Keyboard+Presenter) app cache: Clearing cached data will force your app to retrieve the latest data directly from Mouse Kit (Keyboard+Presenter) servers.
    1. On Android, goto Settings » Apps » Select "Mouse Kit (Keyboard+Presenter)" » click Storage » click "Clear Cache".
  4. Check Mouse Kit (Keyboard+Presenter) app permissions. If any of these permissions required to use your device's features are disenabled, Mouse Kit (Keyboard+Presenter) might not work.
  5. Uninstall and reinstall Mouse Kit (Keyboard+Presenter). If nothing else has worked, completely uninstall Mouse Kit (Keyboard+Presenter) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mouse Kit (Keyboard+Presenter) not working


2. Fix Mouse Kit (Keyboard+Presenter) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mouse Kit (Keyboard+Presenter) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mouse Kit (Keyboard+Presenter) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mouse Kit (Keyboard+Presenter) may not be able to connect to the Internet when running in the background.

Reported Issues