Contact Drug Interactions DB Customer Service

Why should I report an Issue with Drug Interactions DB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yoctobe GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hope I have 1000 google accounts to rate u 5 stars from all of them.Very easy to use & search with sufficient details.GARRRRBAGE!! DO NOT USE!!! It ABSOLUTELY gives incorrect information!!!!!!! This coming from someone in the medical industry! Example; it shows that Metformin has zero interactions with Metrizamide!!!!Poorly written and programmed app.

2. Go sit on it! Ive got better things to do than trying to figure out a crappy interfaceAn amazing app please keep going.

3. Don't waste your time.I lost my trust in this app on seeing that azithromycin was classified as an aminoglycoside.

4. horribly difficult to put in 2 drugs and see if there is an interaction.

5. This is an app which every one look for, because u can search about any 2 drugs quickly and see the results.

6. After on hour, still couldnt use it.

1. Fix Drug Interactions DB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drug Interactions DB: Restarting the app will resolve most errors.
2. Update the Drug Interactions DB App. Here is how:
   1. On Android goto PlayStore » Search for "Drug Interactions DB" » Open Drug Interactions DB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drug Interactions DB » click "UPDATE".
3. Clear Drug Interactions DB app cache: Clearing cached data will force your app to retrieve the latest data directly from Drug Interactions DB servers.
   1. On Android, goto Settings » Apps » Select "Drug Interactions DB" » click Storage » click "Clear Cache".
4. Check Drug Interactions DB app permissions. If any of these permissions required to use your device's features are disenabled, Drug Interactions DB might not work.
5. Uninstall and reinstall Drug Interactions DB. If nothing else has worked, completely uninstall Drug Interactions DB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drug Interactions DB not working

2. Fix Drug Interactions DB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drug Interactions DB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drug Interactions DB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drug Interactions DB may not be able to connect to the Internet when running in the background.