Contact 拼多多 Customer Service

Why should I report an Issue with 拼多多?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 上海寻梦信息技术有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is hindering the usage of this app.This app is almost turning to trash I have to keep updating, deleting and installing for close to how many months now It opens but keeps not showing any search,The app was the best but lately I kept acting, I thought It needed and update , I had to Uninstalled the app and restalled thinkx it was network yet the app is still active, im losing client you guys needs to fix thisThey ask me to upgrade but there was no upgrade available for the app.

2. I cannot find this app on Huawei's App Gallery also.Already update it but couldn't open it and it keeps asking to update it ! That's annoying! I have Uninstaller yr apps and install it again .... but the page asking to upgrade keeps popping up and couldn't use the apps!)Personally, I believe this is the best shopping China app.

3. But the app keeps prompting for update and I cant just the app.

4. I uninstalled and installed again but it keeps having a popup to ask me upgrade app.The app keeps ask to upgrade but no upgrade button to click.

5. The pop up prompt can't be tapped away.It's prompting for an update even when there's no update available.

6. Tried to update the app via Google Play but no option to update.

7. Overall app experience is 5-stars for me, I don't know about others.The app keeps prompting for updates.

8. Please improve immediatelybest app ever if u buy wrong items they will refund u , items are on good price , they also give discount courier is always faster to deliver unless there is a pandemic but otherwise so far so good .

9. It will just prompt me to update.

10. Recently was prompted to update the app.

11. Funny thing is I tried to email them but email got bounced back (Email does not exist).

1. Fix 拼多多 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 拼多多: Restarting the app will resolve most errors.
2. Update the 拼多多 App. Here is how:
   1. On Android goto PlayStore » Search for "拼多多" » Open 拼多多 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 拼多多 » click "UPDATE".
3. Clear 拼多多 app cache: Clearing cached data will force your app to retrieve the latest data directly from 拼多多 servers.
   1. On Android, goto Settings » Apps » Select "拼多多" » click Storage » click "Clear Cache".
4. Check 拼多多 app permissions. If any of these permissions required to use your device's features are disenabled, 拼多多 might not work.
5. Uninstall and reinstall 拼多多. If nothing else has worked, completely uninstall 拼多多 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 拼多多 not working

2. Fix 拼多多 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 拼多多 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 拼多多 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 拼多多 may not be able to connect to the Internet when running in the background.