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1. Basically whenever u feel they are getting too much, clear cache and data of the app and it will be fresh like it was before.It stopped working knowing that I got the paid version; it stopped working after 4 months from the start of my annual subscription.. i feel like someone stole my money especially that I can't even restore my purchase after I deleted the stored data of the app while trying to fix it.Brilliant VPN : of about 6 ( including paid ExpresVPN) SurfVPN is the only one that works with mobile phone data on ChinaUnicomm SIM card with Chinese number bought from Amazon UK.

2. Suddenly stopped working and refuses to connect or function at all.Hi, i withdrew my previous 5 stars for this app because in new versions the "app proxy" doesn't work well and i can't find system apps to mark them (like Youtube).

3. Their free servers barely lags if at all have any problems with connections (if you read whether or not the servers are busy and even then you can just use the "Free with Ad servers" if you want the no fuss experience), and it has quite a number of regions as well even in its free mode.

4. And also the other problem is that this app works just with my ADSL/WiFi connection, but not with my mobile data (IRMCI operator in Iran).

5. I wish you guys added a button for it in the navigation bar (like 1.1.1.1) so there is no need to open the software.

6. This is the best von I have tried so far that didn't cause me any problems like slow connection and frequently disconnected.

7. App is absolute perfect for speed and connection reliability (I live in iran btw).

8. Since I do not need VPN full time to browse the internet and only need it if it has region locks in some areas.

9. But quite often get randomly disconnected and more frustrating as soon as I put a YouTube video on full screen its get automatically disconnected.

10. Thus, it provides feature to select servers and filter apps.

11. This is perfect for me! I wish I know if it has a PC versionAfter the recent update it is not even connecting.

1. Fix Surf VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Surf VPN: Restarting the app will resolve most errors.
2. Update the Surf VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Surf VPN" » Open Surf VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surf VPN » click "UPDATE".
3. Clear Surf VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Surf VPN servers.
   1. On Android, goto Settings » Apps » Select "Surf VPN" » click Storage » click "Clear Cache".
4. Check Surf VPN app permissions. If any of these permissions required to use your device's features are disenabled, Surf VPN might not work.
5. Uninstall and reinstall Surf VPN. If nothing else has worked, completely uninstall Surf VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Surf VPN not working

2. Fix Surf VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Surf VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Surf VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Surf VPN may not be able to connect to the Internet when running in the background.