Contact Matrix VPN Customer Service

Why should I report an Issue with Matrix VPN - Super Secure, Unblock, Free Proxy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wyosoft LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sometimes the ping is so good I win the battle unlike other VPNsI like this app I will recommend if one more updation is there VPN connect automatic when restart app and auto connect when internet disconnect or Wi-Fi disconnect or connect or restart the phone background future it will be really very great appI'm usually skeptical about Advertising about the Capabilities of Any Apps, but I have been TOTALLY BLOWN AWAY.... I must admit that THIS APP IS UNDERSTATED FOR IT'S LACK OF MANY FEATURES THAT I HAVE DISCOVERED...KEEP UP THE GREAT WORK.Now, I could connect the free VPN service, thank u very much! but the speed is a little bit slow, I believe that u'll fix it😘 Thank u effort to solve the problems and be more patience to reply my questions,and now I'm going to give you the 5 star, and believe your app will be famous soon.Please continue to cheer!Look i have rated you five stars because...

2. But when at a time once it is being disconnected manually, it starts to download the required data and after some seconds it shows that Matrix VPN is not responding.This app really works and the connection is stable and its absolutely free.

3. I am from Guyana and wush to thank you all Developers keep the good work up.Am with you all the way.stable, excellent connection, fast and secure.

4. I'm still happy with the old version I have installed in my other phone, however something went wrong with this app in this phone, so I uninstalled the old version, now this updated version cannot connect.

5. I recommend it to all searching for fast and free VPN which permit unlimited usage.Best VPN I've come across so far.

6. This app makes it possibly for me to acess games and other stuff that are not acessible in my country stores.

7. I can play COD Mobile Battle Royale for Quite some time until it goes off right at the end but by that time I'm already in top 10 so I dnt mind dying.

8. I am satisfied with it's work, how it is performing is so good by the others.

9. This one is one of the best fast and secured free VPN.

10. I'm very disappointed.☹Within last three months I have tried more than 50 VPN.

11. I have seen some negative comments but based on the speed.

1. Fix Matrix VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Matrix VPN: Restarting the app will resolve most errors.
2. Update the Matrix VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Matrix VPN" » Open Matrix VPN - Super Secure, Unblock, Free Proxy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Matrix VPN » click "UPDATE".
3. Clear Matrix VPN - Super Secure, Unblock, Free Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Matrix VPN servers.
   1. On Android, goto Settings » Apps » Select "Matrix VPN - Super Secure, Unblock, Free Proxy" » click Storage » click "Clear Cache".
4. Check Matrix VPN app permissions. If any of these permissions required to use your device's features are disenabled, Matrix VPN might not work.
5. Uninstall and reinstall Matrix VPN. If nothing else has worked, completely uninstall Matrix VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Matrix VPN not working

2. Fix Matrix VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Matrix VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Matrix VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Matrix VPN may not be able to connect to the Internet when running in the background.