Published by Wongnai Media Company Limited on Dec 10, 2023

Report an issue with Wongnai Merchant App (WMA).
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Why should I report an Issue with Wongnai Merchant App (WMA)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wongnai Media Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wongnai Merchant App (WMA)

1. Wongnai Merchant App (WMA) empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews.

2. Wongnai, Thailand's number 1 review application, has built a new application, which caters to restaurant owners called Wongnai Merchant App (RMS).

3. This is an application that empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews.

4. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base.

5. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base.

6. This is the first time ever, that Wongnai x LINE MAN will be working together to build an amazing application, dedicating to further connection between restaurants and people nationwide together.

7. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai users with minimal effort.

8. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai with minimal effort.

9. With this application, restaurant owners are empowered with limitless possibilities, with the potential to generate more revenue through food delivery services by taking advantage of Wongnai and LINE MAN's users, which currently sum up to over 3 million people and counting.

Wongnai Merchant App (WMA) Customer Insights

1. I facing issue order did not showed on my devise but show on rider devise only! On the other hand this applications are help my business a lot.After updated new version notification sound is not work even turn on all buttons notification sound on mobile.Notification does not work most of the time, but at least we get a phone call.

2. This is very annoying as we need time to prepare food and now we dont know if this option is hidden or we can no longer choose it.It's often error, some times order coming and remind sound doesn't work.

3. !!!! Are there any days in the same time as riders obtain bonus from entrepreneurs!!! when the app doesn't fail?Notification sound still doesn't work.

4. After updating the notification is not coming if we not open the app... please fix it......Stop showing all those nonsense ad popups! We have to accept order in 5 min and u keep slowing us down with them.

5. After the update, the serve time is gone and we cant specify the time an order will be ready like before.

6. The customers service is horrible, but still better than foodpanda that is much more sh**yDeduct a lot of money from entrepreneurs and riders.

7. Sometimes even force us to update apps and we've lost customers and orders many times.

8. Very helpful for food delivery.After new update now can not put the photo in Menu.

9. Please fix asap!!!!User friendly, easy to operate and high efficiency.

10. Even allowed everthing already, fix itThere is no dashboard available.

11. Try to find out a more intelligent app developer.

Steps to Troubleshoot & Fix Wongnai Merchant App (WMA) Issues

1. Fix Wongnai Merchant App (WMA) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wongnai Merchant App (WMA): Restarting the app will resolve most errors.
  2. Update the Wongnai Merchant App (WMA) App. Here is how:
    1. On Android goto PlayStore » Search for "Wongnai Merchant App (WMA)" » Open Wongnai Merchant App (WMA) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wongnai Merchant App (WMA) » click "UPDATE".
  3. Clear Wongnai Merchant App (WMA) app cache: Clearing cached data will force your app to retrieve the latest data directly from Wongnai Merchant App (WMA) servers.
    1. On Android, goto Settings » Apps » Select "Wongnai Merchant App (WMA)" » click Storage » click "Clear Cache".
  4. Check Wongnai Merchant App (WMA) app permissions. If any of these permissions required to use your device's features are disenabled, Wongnai Merchant App (WMA) might not work.
  5. Uninstall and reinstall Wongnai Merchant App (WMA). If nothing else has worked, completely uninstall Wongnai Merchant App (WMA) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wongnai Merchant App (WMA) not working


2. Fix Wongnai Merchant App (WMA) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wongnai Merchant App (WMA) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wongnai Merchant App (WMA) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wongnai Merchant App (WMA) may not be able to connect to the Internet when running in the background.

Reported Issues

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