Published by WONDERSHARE TECHNOLOGY CO., LIMITED on Nov 19, 2024

contact FamiSafe Kids Chat with our AI-based FamiSafe Kids Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FamiSafe Kids?



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Why chat with our AI FamiSafe Kids Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of FamiSafe Kids.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I am a child who as of this being written is 15, it blocks apps when your parents want it and has screen time, easy to get around the screen tume tho.

2. I understand that limiting screen time and keeping track of your kids is A priority, but it makes people uncomfortable constantly being monitored.

3. good luck paying for your child's future therapyThis app is of no use consumes so much space ,does not get deactivated, uses so much battery and data and always stops working unfortunately 0 stars to this appThe reviews are from children, the negative ones that is.

4. Obviously I wish stuff like this wasn't available so I could have my privacy when texting and stuff, but I understand why and it's not bad for what it's supposed to do, although it could DEFINITELY be better.This is a horrible app, and I would not recommend downloading it for your child.

5. So, now I have to install another app to do the job this one was supposed to do!! I'm sick of dealing with it every single day! I'm day! Canceling subscription!It mostly works although the words it makes notifications on are pretty ridiculous (it triggers on the word purple, what on earth.) and you have to take each one off individually that you don't want.

6. I locked game apps and gave screen time of 0 minutes and 0 seconds.

7. Would not recommend this app.Accesssibility service off again and again, it shows repair as notification again and again what to do, although I am very happy installling this app, by help of this app i study daily 12-13 hours daily, before this i study 4-5 hours daily.

8. How can someone monitored move from one place to another when they are asleep and their phone is just on their bed? Instead of making it supposedly "safe" for the one monitored, turns out it might put them into trouble because of the app's inaccuracy.

9. I rook photos and screen video myself, locking these things, and it resetting the time.

10. It has countless issues and bugs, and it weakens trust between people because it's like being watched every second you breathe.The location is inaccurate.

11. My phone is an escape from the horrible world my mother brought me into.This app is horribly invasive and absolutely destroys privacy.

Steps to Troubleshoot & Fix FamiSafe Kids Issues

1. Fix FamiSafe Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FamiSafe Kids: Restarting the app will resolve most errors.
  2. Update the FamiSafe Kids App. Here is how:
    1. On Android goto PlayStore » Search for "FamiSafe Kids" » Open FamiSafe Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FamiSafe Kids » click "UPDATE".
  3. Clear FamiSafe Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from FamiSafe Kids servers.
    1. On Android, goto Settings » Apps » Select "FamiSafe Kids" » click Storage » click "Clear Cache".
  4. Check FamiSafe Kids app permissions. If any of these permissions required to use your device's features are disenabled, FamiSafe Kids might not work.
  5. Uninstall and reinstall FamiSafe Kids. If nothing else has worked, completely uninstall FamiSafe Kids then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FamiSafe Kids not working


2. Fix FamiSafe Kids Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FamiSafe Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FamiSafe Kids not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FamiSafe Kids may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by daban

delet famisafe jr