Published by Mirascreen LTD on Nov 22, 2024

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Why should I report an Issue with EZMira?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mirascreen LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EZMira

1. Supports DLNA for a better video streaming experience, and let you multitask on your phone while the video plays on the big screen.

2. EZMira is the official app that supports MiraScreen and AnyCast WiFi display receivers.

3. Easily search and cast video contents from popular sites like YouTube, Facebook, Dailymotion and Vimeo to HDTV. 5.

4. Supports quicker WiFi setup by scanning QRCode or using Bluetooth. 3.

5. One-click screen mirroring with Smart View or Miracast to watch Netflix perfectly. 2.

6. Supports browsing the internet on the big screen. 4.

7. If you have any problem with your MiraScreen products, please contact: support@mirascreen.

8. It makes sharing videos and gaming content to big screens easier. 1.

9. If you have any problem with your AnyCast products, please contact: support@any-cast.

EZMira Customer Insights

1. I can't upgrade firmware as no WiFi at home and couldn't figure out how to get mirascreen to connect to my personal hotspot.

2. Doesn't work with certain phones.Mirascreen only seems to work via this app.

3. Finally got it connected and it seems to mirror fine except when playing video where it seems to struggle and stutter.

4. I will find another app.Though I am able to see my device in the app come on and I'm able to connect to it, it will not let me find anything in the settings page.

5. It was suggested that my TV "might" be to old? They should provide a list of things that doesn't work.

6. And even when it does connect, it shares the tablet screen - UNTIL you start to play a movie.

7. It's not an issue with the network as I have a router which has extremely high throughputs.For several years, EZMira was easy to use and connect with.

8. If I uninstall and reinstall, it will work untill the next time I attempt to connt.

9. Now, with whatever updates they've added, it always takes more than 5 minutes to figure out how to connect.

10. Useless.This app is extremely unreliable, full of annoying banner ads, and will barely work at times.

11. Also, it doesn't allow you to watch stuff inside the app; only stream onto another screen.

Steps to Troubleshoot & Fix EZMira Issues

1. Fix EZMira Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZMira: Restarting the app will resolve most errors.
  2. Update the EZMira App. Here is how:
    1. On Android goto PlayStore » Search for "EZMira" » Open EZMira » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZMira » click "UPDATE".
  3. Clear EZMira app cache: Clearing cached data will force your app to retrieve the latest data directly from EZMira servers.
    1. On Android, goto Settings » Apps » Select "EZMira" » click Storage » click "Clear Cache".
  4. Check EZMira app permissions. If any of these permissions required to use your device's features are disenabled, EZMira might not work.
  5. Uninstall and reinstall EZMira. If nothing else has worked, completely uninstall EZMira then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZMira not working


2. Fix EZMira Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZMira be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZMira not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZMira may not be able to connect to the Internet when running in the background.

Reported Issues

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