Contact Wiley Exam Learning Customer Service

Why should I report an Issue with Wiley Exam Learning?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of John Wiley & Sons, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also lets you take practice tests and let's you customize what questions you want to see and the number of questions per attempt.The content is great, but it would be much more helpful if it was the exact same content as the computer version (allowing pre and post assessments and tbs assessments) and linking the two together so if a person completes a video and assessment on the mobile site it automatically updates the computer version or vice versa.

2. I love having the opportunity to download the videos and watch them offline! One thing I wish Wiley could improve on is being able to finish a video on different platforms.

3. update: font or formatting does not allow entire question to be read without swiping flashcard back and forth to see full question.I had problems with loading the app for a while in 2018, but once it was fixed the app has worked amazing.

4. Extremely frustrating and a waste of time!!!It would get 5 stars if you had the option to save the video lectures to an sd card, saving space in the internal storage.

5. For example watching a FAR video online then being able to finish it on your phone.

6. I was forced to select the remind me later option which took me to the page which listed my purchased material; however, it would not respond to any selections made on this page.

7. It loads and tells me there is an update, but tapping the update button does nothing.

8. Overall, the app is a convenient feature, but I hope there is a way to bookmark your place in questions, lectures, etc.App no longer let's me select anything.

9. When I exit that screen, it asks me to choose a product, so I try to select the A+ study materials, but nothing happens.

10. It has great features to help with studying for the CPA and it is all very convenient to have on a phone or tablet.

11. It's not like it was great before, but at least before I was able to download the videos for long roadtrips.

1. Fix Wiley Exam Learning Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wiley Exam Learning: Restarting the app will resolve most errors.
2. Update the Wiley Exam Learning App. Here is how:
   1. On Android goto PlayStore » Search for "Wiley Exam Learning" » Open Wiley Exam Learning » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wiley Exam Learning » click "UPDATE".
3. Clear Wiley Exam Learning app cache: Clearing cached data will force your app to retrieve the latest data directly from Wiley Exam Learning servers.
   1. On Android, goto Settings » Apps » Select "Wiley Exam Learning" » click Storage » click "Clear Cache".
4. Check Wiley Exam Learning app permissions. If any of these permissions required to use your device's features are disenabled, Wiley Exam Learning might not work.
5. Uninstall and reinstall Wiley Exam Learning. If nothing else has worked, completely uninstall Wiley Exam Learning then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wiley Exam Learning not working

2. Fix Wiley Exam Learning Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wiley Exam Learning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wiley Exam Learning not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wiley Exam Learning may not be able to connect to the Internet when running in the background.