Contact dataplicity Customer Service

Why should I report an Issue with dataplicity - Terminal for Pi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MachineForest to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Dataplicity client uses a opportunistically-connected secure web connection to provide a communications channel between your device and Dataplicity, and your web browser attaches to the other end of that channel. No.

2. Dataplicity does not require SSH, telnet or any other network services to operate.

3. The client is self-contained and does not open any network ports on the device. No.

4. The client initiates a secure websockets connection to the Dataplicity service.

5. Client connections are initiated from the device end and do not open any local ports.

6. This means that it works most places where there are firewalls, NAT or other network obstructions in place.

7. Remotely access your Raspberry Pi shell from any network without dynamic DNS, portforwarding or VPN. Yes.

8. Yes, you need to install the Dataplicity agent on the Pi.

9. You can view the source on GitHub. No.

10. When you log into the Dataplicity shell you still need to explicitly ask for super user rights to gain full control.

1. Still a wonderful app.Excellent!. I was looking for an easy way to access my raspberry pi remotely, and this service lets you do it from any device for free! No ads, really great service.Data harvester.

2. Didnt even try manualThe app is a really useful tool for accessing my pi on the go! I really love the dataplicity product and the work they are doing to give a remote terminal access! keep it at team!Best way to connect to a pi remotely.

3. simple and straight forward interface, clear and easy to follow documentation, great for all levels of experience from beginners to advanced.Great and minimalistic! This is what I like about this app.

4. I found a Free App called Tailscale that allows me to SSH into my Devices without having to pay a Monthly Fee and they give you up to 20 Devices on the Free Version.Super great app.

5. Thx!It's a great App and easy to setup and use but you can't use more than 1 Device unless you pay a Monthly Subscription Fee.

6. I understand stuff costs money to maintain and keep up and running but you guys should offer a one time Payment option to where you can get Pro for only a one time Payment.

7. Maybe the next feature that can be introduced in a gui but other than this I would safely say this is exactly what you expected from a remote command line experience in order to connect to your pi from anywhere in the world.

8. really useful and awesome app, just wish there were more options in the settings, but im asuming there most likely are in the paid version.

9. Easy to set up, easy to manage and their support contact is fast, friendly and helpful.

10. I wish there were annual offers for the paid version but so far so good.

11. It's almost too easy to install and comes in superhandy.

1. Fix dataplicity Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart dataplicity: Restarting the app will resolve most errors.
2. Update the dataplicity App. Here is how:
   1. On Android goto PlayStore » Search for "dataplicity" » Open dataplicity - Terminal for Pi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dataplicity » click "UPDATE".
3. Clear dataplicity - Terminal for Pi app cache: Clearing cached data will force your app to retrieve the latest data directly from dataplicity servers.
   1. On Android, goto Settings » Apps » Select "dataplicity - Terminal for Pi" » click Storage » click "Clear Cache".
4. Check dataplicity app permissions. If any of these permissions required to use your device's features are disenabled, dataplicity might not work.
5. Uninstall and reinstall dataplicity. If nothing else has worked, completely uninstall dataplicity then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing dataplicity not working

2. Fix dataplicity Server issues & Internet Connection

1. Check network connection: An unstable Internet will make dataplicity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to dataplicity not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, dataplicity may not be able to connect to the Internet when running in the background.