Contact Tracker Customer Service

Why should I report an Issue with Tracker for WhatsApp Usage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of xLabs LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hallelujah!I m on the trial period ..when I went out and no internet connection,I had to redo the steps again because apparently tracking got disconnected as well.though it still counted the time..I didn't hear the notification sound as wel.. sorry but lots pf issues with this app..Completely useless, didn't register a thing.

2. Can't recommend.Its working perfect and design layout is also amazing if the trial period little bit more it would be more better for us to analyze , well overall app is facilitate niceIt's very good app.

3. I have paid for 1 week and it worked only first 4 days and last 3 days it didn't.

4. But eveytime they make an update it stops working for days, with very little feedback and communications to you.I'm a premium member.

5. The trial time is short and the subscription is expensiveFor the most part it wirk.

6. Has now not worked at all for 24hrs and developers do not answer support queries.

7. Although they advertise 24/7 support, there is literally no support so far and nobody has replied my messages for assistance.This app is incredible.

8. But we can't use same number in trial period if it expired.This app is a total fraud.

9. I have tried to contact support /developer on a fix but to date there is no reply.

10. I can track my loved ones but keep less fee to become a premium member.

11. Found a better app.App worked sporadically for months but now seems to be totally broken.

1. Fix Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tracker: Restarting the app will resolve most errors.
2. Update the Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Tracker" » Open Tracker for WhatsApp Usage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tracker » click "UPDATE".
3. Clear Tracker for WhatsApp Usage app cache: Clearing cached data will force your app to retrieve the latest data directly from Tracker servers.
   1. On Android, goto Settings » Apps » Select "Tracker for WhatsApp Usage" » click Storage » click "Clear Cache".
4. Check Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Tracker might not work.
5. Uninstall and reinstall Tracker. If nothing else has worked, completely uninstall Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tracker not working

2. Fix Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tracker may not be able to connect to the Internet when running in the background.