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Why should I report an Issue with WhatStat : WhatsApp Online Tracker?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of AquSoft to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
WhatStat Customer Insights
1. But this is now a waste of my subscription and I have to cancel it due to it not working.Do not waste your money!! Multiple glitches in the application where you either start getting notifications from other users or do not get notifications at all! Put in a request from the seller within 10 days of having purchased the subscription and they refuse to give me a refund now.
2. I decided to change 1 of the numbers I was tracking and then I removed it but for some reason it's still tracking that number that I no longer require to track but the app stop tracking the numbers that I am currently tracking.
3. Notifications did not work during the free trial or paid subscription.I used in the trail period and it worked fine.
4. They take you money and dont want to help.... Reading through other reviews the app crashing after paying seems to be a common issue with no resolution.Does not work properly.
5. I emailed support to let them know that the app isn't working but I haven't received a response.
6. I have added 3 numbers and decided to change one number but it does not track it.
7. So they offer me 50% refund or nothing, although I have 5 days left on my 50% paid up front,they disable the account immediatelySeriously, I would save your money and look for a better app.
8. It seems like once you have added the maximum amount of numbers to track that you cannot remove them and add new numbers.
9. Plot stopped working after three days.
10. Tried to email the developer through "contact us", but this is a dead link.This app was working perfect up until the 11th of April.
11. Email export stopped working.
Steps to Troubleshoot & Fix WhatStat Issues
1. Fix WhatStat Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart WhatStat: Restarting the app will resolve most errors.
- Update the WhatStat App. Here is how:
- On Android goto PlayStore » Search for "WhatStat" » Open WhatStat : WhatsApp Online Tracker » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for WhatStat » click "UPDATE".
- Clear WhatStat : WhatsApp Online Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from WhatStat servers.
- On Android, goto Settings » Apps » Select "WhatStat : WhatsApp Online Tracker" » click Storage » click "Clear Cache".
- Check WhatStat app permissions. If any of these permissions required to use your device's features are disenabled, WhatStat might not work.
- Uninstall and reinstall WhatStat. If nothing else has worked, completely uninstall WhatStat then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing WhatStat not working
2. Fix WhatStat Server issues & Internet Connection
- Check network connection: An unstable Internet will make WhatStat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to WhatStat not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, WhatStat may not be able to connect to the Internet when running in the background.
Reported Issues
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How do i delete the tracked contact if I have mistakenly logged out from link device?
— by Sharif Henderson 1 year ago -
It’s not working
— by Deep 1 year ago -
After I downloaded my whatstat app...it's not opening. So iam unable to proxeed
— by Grace Mwandanyi 2 years ago -
App nt working nothing working i need even ready rply
— by Vishnu Bhuvanendran Karimbuvilayil 2 years ago -
App: WhatStat v2 User ID: beede6fede76f7cb
I have subscribed for one week. But van not add number.— by Pankaj N Pandya 2 years ago -
Hi,
I paid for premium subscription and the app is not working. Internet connection works fine.
Please advise.
User id: 99A91CF5-2A76-4552-94D6-6474D7C6335F— by Roxana Cristescu 2 years ago -
What stat not working. Seems that as soon as you pay for a subscription there apps no longer work thereafter. Scam I would say
— by Adam 2 years ago -
App not working for the last 3 days
— by Rana Tibi 2 years ago -
Hello
I am subscribed to your program for a month and the subscription ends on February 25, but today the program is not working .— by Tota 2 years ago -
App not working did subscription paid amount please check or refund amount seriously you all take money but no service this is really bad n bullshit
— by Saurabh 2 years ago -
This app keeps showing both numbers are online when they are not. It’s showing they’re online all day. Not getting notifications when they come offline. I tried to reinstall twice and it keeps showing online.
— by Nia 2 years ago -
Whatstat is not working
— by Nabeel Rizwan 3 years ago -
I need to cancel my subscription immediately. I do not use the app anymore so please do not try taking anymore money from my account. Thanks
Sean Williams— by Sean Williams 3 years ago -
Hi, I made renew today for one more month & the app collected 10$ from my bank account, but the app not working & I see message that I have to pay again, please help
— by Mohamed 3 years ago -
After renewal it's not working properly. Pls support
— by Deepak 3 years ago -
Is the App down, I renewed my subscription but no data coming in
— by Rick 3 years ago
