Contact Wendy’s Customer Service

Why chat with our AI Wendy’s Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Wendy’s.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It's almost always quicker and easier to order in person rather than deal with a 5 minute loading screen just for adding a single item to your order, god forbid you want to order more than that.

2. The only solution I got is that if you want to order online for any reason, use the web browser and wait it out till the issue resolves itself.

3. I don't want to get to the pick up window and have them remake a drink because your app lacks the option for customer service.

4. You can use to view the general menu, but you cannot order online or use their rewards program.

5. I have tried calling we sys customer service and spent way too much time trying to talk to someone.

6. And then after not using the app for a bit of time I decide to order wendys again on the app.

7. #thanxwendysWorks good for ordering, but stays open and lacks an option.

8. But occasionally, when you want to run the app, it gets stuck in an infinite animation loop trying to log in.

9. I travel a lot and this is the absolute worst app among ALL of the fast food apps! I have a flagship phone and the app lags extensively.

10. It took my order and money was taken out of my account but the restaurant never got anything.

11. Don't download, it's not worth your rising blood pressure.It app works like it's supposed to when it does.

1. Fix Wendy’s Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wendy’s: Restarting the app will resolve most errors.
2. Update the Wendy’s App. Here is how:
   1. On Android goto PlayStore » Search for "Wendy’s" » Open Wendy’s » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wendy’s » click "UPDATE".
3. Clear Wendy’s app cache: Clearing cached data will force your app to retrieve the latest data directly from Wendy’s servers.
   1. On Android, goto Settings » Apps » Select "Wendy’s" » click Storage » click "Clear Cache".
4. Check Wendy’s app permissions. If any of these permissions required to use your device's features are disenabled, Wendy’s might not work.
5. Uninstall and reinstall Wendy’s. If nothing else has worked, completely uninstall Wendy’s then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wendy’s not working

2. Fix Wendy’s Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wendy’s be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wendy’s not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wendy’s may not be able to connect to the Internet when running in the background.