Published by Wendy's Int'l., LLC on Oct 24, 2024

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Why should I report an Issue with Wendy’s?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wendy's Int'l., LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Wendy’s

1. Earn Rewards for FREE fresh food, get exclusive offers on our latest deals, and order delivery wherever you are.

2. Whether it’s your birthday, National Cheeseburger Day, or Fryday — share your email with us and we’ll share some irresistible deals we know you’ll love.

3. Get the latest offers and deals zapped right to your phone by turning on your Wendy’s App notifications.

4. Just hit your Earn button in a restaurant or the drive- thru, and you’ll earn points you can redeem for FREE food.

5. Not only do we deliver big value and big flavor in every order, we also deliver ... our food. It’s simple. It’s convenient.

6. For more nuggets to ponder below ... it’s gotta be Wendy’s.

7. Creating a Wendy’s account couldn’t be simpler. Download the app. Answer a few questions. This app is your hookup.

8. Rise, shine, and dine with Wendy’s exciting new breakfast menu.

9. If you love Wendy’s — (who doesn’t, right? ) — you need this app.

10. Get app-exclusive offers on burgers, breakfast, all the bacon things, and every Frosty® in between.

11. Tasty food is truly a tap away. Want FREE food? Yeah, you do.

Wendy’s Customer Insights

1. It's almost always quicker and easier to order in person rather than deal with a 5 minute loading screen just for adding a single item to your order, god forbid you want to order more than that.

2. The only solution I got is that if you want to order online for any reason, use the web browser and wait it out till the issue resolves itself.

3. I don't want to get to the pick up window and have them remake a drink because your app lacks the option for customer service.

4. You can use to view the general menu, but you cannot order online or use their rewards program.

5. I have tried calling we sys customer service and spent way too much time trying to talk to someone.

6. And then after not using the app for a bit of time I decide to order wendys again on the app.

7. #thanxwendysWorks good for ordering, but stays open and lacks an option.

8. But occasionally, when you want to run the app, it gets stuck in an infinite animation loop trying to log in.

9. I travel a lot and this is the absolute worst app among ALL of the fast food apps! I have a flagship phone and the app lags extensively.

10. It took my order and money was taken out of my account but the restaurant never got anything.

11. Don't download, it's not worth your rising blood pressure.It app works like it's supposed to when it does.

Steps to Troubleshoot & Fix Wendy’s Issues

1. Fix Wendy’s Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wendy’s: Restarting the app will resolve most errors.
  2. Update the Wendy’s App. Here is how:
    1. On Android goto PlayStore » Search for "Wendy’s" » Open Wendy’s » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wendy’s » click "UPDATE".
  3. Clear Wendy’s app cache: Clearing cached data will force your app to retrieve the latest data directly from Wendy’s servers.
    1. On Android, goto Settings » Apps » Select "Wendy’s" » click Storage » click "Clear Cache".
  4. Check Wendy’s app permissions. If any of these permissions required to use your device's features are disenabled, Wendy’s might not work.
  5. Uninstall and reinstall Wendy’s. If nothing else has worked, completely uninstall Wendy’s then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wendy’s not working


2. Fix Wendy’s Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wendy’s be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wendy’s not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wendy’s may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear Sir/Ma'am,
    I have created a Wendy's Account using this above mentioned email, I need to delete that account permanently and remove the information from wendy's databases. And please dont send promotional messages to that email too

    — by Muhammad Umair Arif 2 years ago

  • Please delete my Wendy's account. Thank you.

    — by Ryan Emerson 2 years ago

  • Delete account (gallegos0043@redacted)

    — by Jennifer 3 years ago