Published by Dow Jones & Company, Inc. on Jul 10, 2024

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  2. Pulling issues faced by users like you is a good way to draw attention of Dow Jones & Company, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WSJ Print Edition

1. This digital replica brings the print experience online and ensures delivery issues never interrupt your access.

2. WSJ is pleased to offer all members a digital version of the Wall Street Journal newspaper.

3. If you have questions about using the app please contact us at 1-800-JOURNAL or support@wsj. com .

WSJ Print Edition Customer Insights

1. There are frequent typos though, as if words were getting spliced together, I believe related to where page breaks are in the print version.This news apps works in a very simple but cleaver way bringing the feel of looking over a full paper print edition to our small phone screens.

2. So having quick access to those sections and articles I lean toward, or which a headline or What's News highlight points to my highest interest, is an excellent 'customer delight' kudo!WSJ print edition works well, provided you use the downloaded version in Settings.

3. It's far better.I enjoy having the convenience of reading articles from a format (print version) which allows me the order I prefer to read the sections, pages and articles of my choosing.

4. Can't read it as much as I used to when I got the paper copy, so now I have the app to carry it with me wherever I go! I read little bits in between my obligations allowing me to stay informed, educated, and entertained with my "screen time".The Technavia news reader app is great.

5. Some days I may not have time for my favorite reading mode, which is a thorough read of most of the paper with little or no distractions.

6. As someone who prefers to read the print edition, this feels a lot like the print edition minus the crinkling newspaper sounds.

7. I highly recommend this app for anyone not just for reading newspapers but for gentle browsing as well if you're using one of the other Wall Street journal app.The print edition is ideal for me.

8. I primarily bought a Samsung tab just to read Wall Street journal and this app gives the real experience like reading a newspaper.

9. When opening the next day loses your place, downloads the new edition, forces you to sign in again, which never works, literally, forcing the use of a one time code, so I have to put my tablet down and find my phone.

10. Sometimes I just read the paper edition, less hassle.

11. I also like the option to view the full size newspaper or read in full screen mode.

Steps to Troubleshoot & Fix WSJ Print Edition Issues

1. Fix WSJ Print Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WSJ Print Edition: Restarting the app will resolve most errors.
  2. Update the WSJ Print Edition App. Here is how:
    1. On Android goto PlayStore » Search for "WSJ Print Edition" » Open WSJ Print Edition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSJ Print Edition » click "UPDATE".
  3. Clear WSJ Print Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from WSJ Print Edition servers.
    1. On Android, goto Settings » Apps » Select "WSJ Print Edition" » click Storage » click "Clear Cache".
  4. Check WSJ Print Edition app permissions. If any of these permissions required to use your device's features are disenabled, WSJ Print Edition might not work.
  5. Uninstall and reinstall WSJ Print Edition. If nothing else has worked, completely uninstall WSJ Print Edition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WSJ Print Edition not working


2. Fix WSJ Print Edition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WSJ Print Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WSJ Print Edition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WSJ Print Edition may not be able to connect to the Internet when running in the background.

Reported Issues