Contact Wabi Customer Service

Why should I report an Issue with Wabi: Online Convenience Store?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YOPDev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It should only be used on special promotions if you do not want me blocking your app)At first I loved wabi... But then every order take more than one hour to be prepared.. Every time I tried to contact "the store" is the same number, even if it's a different store, I start to think that the phone number is "Wabi Customer Service", but every time I send a message or call, they don't reply or they pick up the phone and hang up on me 1 second later Worst customer service in an app EVERTerrible.

2. I order some things which was 75.50 pesos, 4.50 less then the gift they will gave me,and it it didn't applyed so I canceled the order I wanted to order some things to see if it was good, but not giving me the gift, it seems that the order won't be good then.Utterly useless, placed an order and I just received a weird call from the store and the order never arrived.

3. Still have to pay cash to the rider, the app say payment as Credit/Debit card only upon arrival.First time i use it, because I saw on a ad that Wabi would give me a $80 pesos gift on my first order so I took it to see how it'll turn out to be.

4. I waste more time on this app than going to the local supermarket.Useless app, made an order and waited for 4 hours, merchant said still not receiving order in system, cannot make new order as the current one still due and incomplete.

5. App doesn't show any store nor product!!!! Waste of time and data plan!!!!!! Click on store button on bottom left keeps showing that I got discount.

6. I already know that I got a discount!!!! Click on make an order nothing happens!!!!!!It says 2 stores available in my area.

7. Save yourself a bad time and avoid this app.I used Wabi in Lima Peru and it worked well.

8. Wasted my time to use this useless app.

9. And when I try to click the app freezes.

10. Several crashes and it can't connect multiple times a day.

11. Too many push notifications per day (2, which is a lot by my standards.

1. Fix Wabi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wabi: Restarting the app will resolve most errors.
2. Update the Wabi App. Here is how:
   1. On Android goto PlayStore » Search for "Wabi" » Open Wabi: Online Convenience Store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wabi » click "UPDATE".
3. Clear Wabi: Online Convenience Store app cache: Clearing cached data will force your app to retrieve the latest data directly from Wabi servers.
   1. On Android, goto Settings » Apps » Select "Wabi: Online Convenience Store" » click Storage » click "Clear Cache".
4. Check Wabi app permissions. If any of these permissions required to use your device's features are disenabled, Wabi might not work.
5. Uninstall and reinstall Wabi. If nothing else has worked, completely uninstall Wabi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wabi not working

2. Fix Wabi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wabi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wabi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wabi may not be able to connect to the Internet when running in the background.