Contact Tutorials Customer Service

Why should I report an Issue with Tutorials for Illustrator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tutorials Tree to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Why should I give permission to access photos/media and device information? Don't download this app, there is chance that they steal your personal dataUpgrade the app cause it's saying it was designed for old android phones please update itShould be in UrduCompared learning from YouTube seems this app more useful, coz can memories things.Everything needs to be in categories instead of having everything in one place makes it hard to find tutorials you want and maybe a couple of customization options but apart from that it's good for a freebeApp is good, but the navigation is slow and the tutorials should have labelsI rly like it.

1. Fix Tutorials Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tutorials: Restarting the app will resolve most errors.
2. Update the Tutorials App. Here is how:
   1. On Android goto PlayStore » Search for "Tutorials" » Open Tutorials for Illustrator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tutorials » click "UPDATE".
3. Clear Tutorials for Illustrator app cache: Clearing cached data will force your app to retrieve the latest data directly from Tutorials servers.
   1. On Android, goto Settings » Apps » Select "Tutorials for Illustrator" » click Storage » click "Clear Cache".
4. Check Tutorials app permissions. If any of these permissions required to use your device's features are disenabled, Tutorials might not work.
5. Uninstall and reinstall Tutorials. If nothing else has worked, completely uninstall Tutorials then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tutorials not working

2. Fix Tutorials Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tutorials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tutorials not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tutorials may not be able to connect to the Internet when running in the background.