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Why should I report an Issue with ACT VPN – Unlimited VPN & Fast?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VPN 翻墙 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ACT VPN Customer Insights

1. connections are usually good, but sometimes are a bit slow.I have a lot of problems about this app! First: if says that i connected succesfully but doesn't ACCTUALLY comnnect to the server, second: only 3 days straight it worked perfectly fine, but then it became horrible, third: i connect it to a server but then when i leave the server for not even a minute (like 5 seconds) i come back to see it changed automatically to another server, this app is not good at ALL!! Its horrible!, one last problem: it ALWAYS connects to another server by itself😠Works really quite well Indeed.. PLEASE NO MAJOR BUG FIX UPDATES.. Seen it far too many times with great free VPN services and it totally screws up the entire thing.. I think its on purpose to get people looped in to the paid version once its up and running, but who am I.I connected wifi but the vpn didn't workOne of the better VPNs I've used in a...

2. Used to be amazing, Used to love this app, easy to use, connected immediately, extremely fast speeds, but I just returned to this after a while and I just... What in the world happened?!? It looks like it was stripped of all ease of use at all, and just looks soooo bare bones now, Edit: pro tip for us on Android, go to APKPure and find the release from April 8th 2021, it still works perfectly and brings back the extremely nice user experience, be sure to delete the current one to install the oldused to be fine, but ads have gotten egregious lately.

3. Connections aren't always perfect but I'm not going complain about free services.Works well.

4. you get one when you open the app, one when you connect, and then one again every time you open the app or switch networks.

5. If u have good internet then u will be fine.

6. I use it to access apps which are blocked by my school.

7. Simple and easy to use.

8. Everyone I know has this."Option" button in the top left doesn't work or seem to do anything at all.

Steps to Troubleshoot & Fix ACT VPN Issues

1. Fix ACT VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ACT VPN: Restarting the app will resolve most errors.
  2. Update the ACT VPN App. Here is how:
    1. On Android goto PlayStore » Search for "ACT VPN" » Open ACT VPN – Unlimited VPN & Fast » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ACT VPN » click "UPDATE".
  3. Clear ACT VPN – Unlimited VPN & Fast app cache: Clearing cached data will force your app to retrieve the latest data directly from ACT VPN servers.
    1. On Android, goto Settings » Apps » Select "ACT VPN – Unlimited VPN & Fast" » click Storage » click "Clear Cache".
  4. Check ACT VPN app permissions. If any of these permissions required to use your device's features are disenabled, ACT VPN might not work.
  5. Uninstall and reinstall ACT VPN. If nothing else has worked, completely uninstall ACT VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ACT VPN not working


2. Fix ACT VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ACT VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ACT VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ACT VPN may not be able to connect to the Internet when running in the background.

Reported Issues