Contact Vivid Seats | Event Tickets Customer Service

Why should I report an Issue with Vivid Seats | Event Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vivid Seats LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Going to more events with Vivid Seats gets you to more events. • Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We’ll get you there. • Mobile tickets: When your order includes mobile e-tickets (based on venue), you’ll be able to access them directly in the app. Leave the paper at home! • Live events near you: Get recommendations or discover concerts, games, and shows in your area. • Choice: Search for event tickets across the entire marketplace, containing unique inventory you won’t find anywhere else.

2. Resellers may list tickets above or below face value. • Personalization: Get fast access to recently viewed events and your favorites coming to your area. • Interactive seating maps: Tap seating maps to view tickets for specific or similar sections. • Seat View: Get an idea of the view from your section for all major sporting events. • Easy Search: Easy-to-use filters for price, section, row, quantity, ticket type and date range make it simple to find your perfect tickets. • Favorites: Add your "Favorite" events by tapping on the star directly on the event page or searching for your performer. • Music Scan: Quickly populate your favorites list by allowing the app to scan your Spotify account.

3. Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find great tickets for any live event nationwide.

4. Conveniently buy and sell tickets to top sports, concert, and theater events with the FREE Vivid Seats mobile app.

5. Find your seats with the mobile ticket app of the largest independent ticket marketplace, Vivid Seats. • Vivid Seats Rewards: Earn toward a reward credit with every ticket purchase.

6. Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events.

7. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories.

8. Vivid Seats customers enjoy a 100% Buyer Guarantee and in-house order support available daily by phone.

9. Concert tickets now available for Motley Crue, Alanis Morissette, Maroon 5, Garth Brooks, Aventura, Andrea Bocelli, Tame Impala and more!

10. Looking for the best way to buy and sell mobile tickets?

11. Festivals and Concerts (Lollapalooza, Coachella, Pink, Garth Brooks and more!

1. The payment was easy and looking for a specific event was easy, they had people with tickets that were sold out, however the pricing is super steep because of the extra cost for an electronic delivery that's not even from them, I would've been more happy if i didn't have to pay for and extra $400+ for a $1200+ tickets, if it was half that I wouldn't have minded the extra costTerrible app!! Payment is so terrible.

2. I will be using different method of purchasing moving forward.After being rescheduled due to covid for the second time, the same day as the show! It's a good thing I tried to look at my tickets because there was no communication, notification in app, Nothing! To try and alert us of the rescheduling to take place the following month.

3. I recommend sticking with StubHub, where you can have it display prices with fees when you pick your tickets.The price listed is not what I ended up paying.

4. Then I purchased tickets to a show THREE years ago and the show has been rescheduled 3 times.

5. I had this app in the past and it was much easier to find events! It only brings things I listed in favorites I don't know my all my favorites, I like to explore!Tickets are now always available to events purchased through Vivis Seats.

6. I was unable to see/retrieve tickets to a recent concert, spent two hours on the phone with customer service and still, unable to get into the venue.

7. I thought I was paying around $320 for two tickets to Hamilton in Orlando, but the final payment was $460 for two tickets.

8. They refuse to refund the tickets, since the show was not officially canceled and only rescheduled.

9. In turn after the costs of fuel, hotel rooms, tickets, missed wages, time spent.

10. Now I can't even access the tickets! Have been in contact with support with still no solutions and still no refund.

11. Con: does not disclose the existence of service fees (which are insanely high) until the very last step, when they appear to gouge the bejesus out of you.

1. Fix Vivid Seats | Event Tickets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vivid Seats | Event Tickets: Restarting the app will resolve most errors.
2. Update the Vivid Seats | Event Tickets App. Here is how:
   1. On Android goto PlayStore » Search for "Vivid Seats | Event Tickets" » Open Vivid Seats | Event Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vivid Seats | Event Tickets » click "UPDATE".
3. Clear Vivid Seats | Event Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Vivid Seats | Event Tickets servers.
   1. On Android, goto Settings » Apps » Select "Vivid Seats | Event Tickets" » click Storage » click "Clear Cache".
4. Check Vivid Seats | Event Tickets app permissions. If any of these permissions required to use your device's features are disenabled, Vivid Seats | Event Tickets might not work.
5. Uninstall and reinstall Vivid Seats | Event Tickets. If nothing else has worked, completely uninstall Vivid Seats | Event Tickets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vivid Seats | Event Tickets not working

2. Fix Vivid Seats | Event Tickets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vivid Seats | Event Tickets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vivid Seats | Event Tickets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vivid Seats | Event Tickets may not be able to connect to the Internet when running in the background.