Published by Goldstar Events, LLC

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Why should I report an Issue with Goldstar - Buy Tickets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Goldstar Events, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Goldstar - Buy Tickets

1. Unlike secondary market-focused ticket sellers like StubHub, SeatGeek, Vivid Seats, TicketIQ and Rukkus, Goldstar partners with event producers, venues, and artists to secure the best prices on live events for our members.

2. We make it easy to fall in love with live entertainment again and again. • Exclusive discounts and complimentary tickets. • Event tickets for Live Nation/Ticketmaster, MLB, NBA, NFL, NHL, Major League Soccer, Ringling Bros. and Barnum & Bailey, Cirque du Soleil, Broadway, Disney On Ice and more.

3. With Goldstar, you'll discover tickets (often at a discount) to theater, Broadway, concerts, sports, comedy, nightlife, food fests and other events.

4. "Goldstar offers a wide variety of entertainment". "... the scoop on cut-rate tickets to sporting events, concerts, comedy acts, museum exhibits, and more".

5. We have ticket integrations with primary ticketers, including AXS, Eventbrite, and Ticketmaster, which makes it possible for us to deliver an event experience that's on par with primary ticket sellers.

6. Never miss out on what's happening in: Atlanta, Baltimore, Boston, Chicago, Cincinnati, Dallas, Denver, Detroit, Houston, Inland Empire, Las Vegas, Los Angeles, Miami, Minneapolis-St.

7. Paul, New York/New Jersey, Orange County, Philadelphia, Phoenix, Pittsburgh, Portland, Sacramento, San Diego, San Francisco/East Bay, San Jose, Seattle and Washington, D. C. , and more!

8. "The low ticket prices and plentiful consumer ratings of the shows are evidently creating a generation of live-entertainment junkies".

9. You'll also find our events deals on: Groupon, Living Social and Yelp.

10. "Goldstar is a goldmine for theater & entertainment".

Goldstar Customer Insights

1. Cancelation for credit is simple, and Goldstar makes it clear what tuckets can and cannot be canceled.Love the great events offered by this app.

2. Perhaps best of all is that most of the tickets can be canceled for a full refund even at the last minute! Seriously! This organization has spectacular customer service.Easy to use! Wonderful suggestions based on history.

3. Nice.I love shopping for discount show tickets on Goldstar! It's fun and easy to use.

4. MY FAV.: Comedy shows &burlesqueGood prices, great customer service, solid search, easy cancelation.

5. The prices are fantastic! However, I think it's very deceptive to offer three different prices and call them different classes of tickets and then offering the same benefits.

6. You can get significant discounts on tickets via Goldstar, and since they always include a link to the venue, you can easily confirm this yourself.

7. Also, I wish it would only show events with tickets available.

8. For all others that do not fit this profile and can do many things with your own phone... you can filter the search for just "today" and see which event fits ur schedule and change the city to book events somewhere else in the USA.

9. At least show the price and availability of events on the main page.Absolutely the best! Tons of events - concerts, theater, comedy, tours, exhibits.

10. I've opened 2 events today that didn't have tickets for purchase.

11. Goldstar said the venue would not reimburse any part of the ticket price but they didn't offer anything like a future credit or anything.

Steps to Troubleshoot & Fix Goldstar Issues

1. Fix Goldstar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Goldstar: Restarting the app will resolve most errors.
  2. Update the Goldstar App. Here is how:
    1. On Android goto PlayStore » Search for "Goldstar" » Open Goldstar - Buy Tickets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Goldstar » click "UPDATE".
  3. Clear Goldstar - Buy Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Goldstar servers.
    1. On Android, goto Settings » Apps » Select "Goldstar - Buy Tickets" » click Storage » click "Clear Cache".
  4. Check Goldstar app permissions. If any of these permissions required to use your device's features are disenabled, Goldstar might not work.
  5. Uninstall and reinstall Goldstar. If nothing else has worked, completely uninstall Goldstar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Goldstar not working


2. Fix Goldstar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Goldstar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Goldstar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Goldstar may not be able to connect to the Internet when running in the background.

Reported Issues