Contact Event Tickets Plus Customer Service

Why should I report an Issue with Event Tickets Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Events Calendar to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As you scan QR codes at the door, the event attendee list updates in real time on your site—this app works with our Event Tickets Plus ticketing system and allows you to quickly scan attendee tickets and record that information on the admin side of your WordPress site.

2. Your attendees will love having the option of using either mobile or printed tickets, and the Event Tickets Plus App can handle both.

3. Keep the line moving and your guests happy with Event Tickets Plus!

4. Combine it with The Events Calendar plugin for a full events management solution!

1. Edit: they've made changes to the app that make it much better, however, they really need to list the ticket name and not the "ticket ID" in order for this app to be ok.DOES NOT WORK! ABANDONNED APP! As many people here say the app scans a second time almost immediately and says user already checked in.

2. Please fix ASAP!Avoid this app and solution for your WordPress website! Our site has been down 2 days due to an update crashing the attendence list and we have been waiting for the support to get back with no replies for the last 48h.Really easy to connect this app to our website and working flawlessly to scan our attendees.

3. Has not been mended in over a year and no responses from developers here.Can you add a prompt or a confirmation button before it scans again? I noticed that if you have shaky hands or if the camera is moving it tends to scan twice.

4. I can't manage tickets here.love the system, works well on my phone but the camera on my tablet does not want to focus when I'm in the app.. yet the camera works fine when I'm not using the app.Same issue as described by Malo Jaffre.

5. The 5 second rule thingy doesn't seem to work.It's gotten a little better.

6. But it's better than before! Keep on good work and add more features to app!Doesn't work.

7. The app scans the qr code multiple times instantly and throws out the Already Scanned message.

8. The is worse than helpful and I regret going with event tickets plus.

9. Scans code, then restarts the app.

10. This app doesn't tell you anything about the ticket.

11. Makes whole check in system useless.

1. Fix Event Tickets Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Event Tickets Plus: Restarting the app will resolve most errors.
2. Update the Event Tickets Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Event Tickets Plus" » Open Event Tickets Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Event Tickets Plus » click "UPDATE".
3. Clear Event Tickets Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Event Tickets Plus servers.
   1. On Android, goto Settings » Apps » Select "Event Tickets Plus" » click Storage » click "Clear Cache".
4. Check Event Tickets Plus app permissions. If any of these permissions required to use your device's features are disenabled, Event Tickets Plus might not work.
5. Uninstall and reinstall Event Tickets Plus. If nothing else has worked, completely uninstall Event Tickets Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Event Tickets Plus not working

2. Fix Event Tickets Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Event Tickets Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Event Tickets Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Event Tickets Plus may not be able to connect to the Internet when running in the background.